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Tiso outdoor pursuits retailer chooses Eurostop connected retail systems to support business growth

Scotland’s leading outdoor pursuits retailer invests in Eurostop stock management and EPOS systems for faster and more accurate management of stock replenishment and promotions

Eurostop has announced that Tiso, Scotland’s leading outdoor clothing & equipment retailer, has selected Eurostop connected stock management and EPOS systems for over 13 stores. Tiso chose Eurostop e-rmis, its stock system, e-pos touch and the business intelligence module, e-cubes, to provide the detailed stock management and replenishment that it requires to manage the variety of items sold in store and online. Over recent years Tiso has increased both its number of outlets and product range, stocking a wide variety of clothing, footwear and equipment for adventurer sports, including alpine biking, climbing, skiing and general outdoor pursuits. The recent investment in Eurostop retail systems supports further expansion plans.

Tiso selected Eurostop’s e-rmis system to enable tracking of items from warehouse to store in detail. Eurostop’s system manages the entire replenishment process, from when items are picked using a wireless scanner, to packing and delivering to stores. Integration with the stock system provides head office with up-to-date sales data of all product lines across all store and online channels. In addition, detailed business insights from sales data using Eurostop’s e-cubes module aids merchandise planning.

Chris Tiso, Chief Executive of Tiso Stores said; “The replenishment facility within e rmis was exactly what we were looking for. It gives us far greater control of store replenishment, so we have an accurate view of the business.
“Customised reporting gives us a handle on the stores’ performance, especially with our expansion plans. Our new Aviemore store will have even greater floor space for customers to try out products and investing in Eurostop systems provides us with the technology in store to provide an even better customer experience from trial to purchase.”

As part of the connected systems for stock management, Tiso has installed Eurostop’s new e-pos touch, with added functionality to manage promotions and offers at the till point.
Eurostop’s e-rmis also enables Tiso to load products easily onto the system in bulk from one spreadsheet, with SKU, colours and sizes. Purchase orders can also be created in the same way, by importing a spreadsheet with supplier details, items, cost prices and quantity saving time and reducing errors in re-keying.

Phillip Moylan, Sales Manager at Eurostop said; “Retailers like Tiso have built successful businesses by staying true to their founding principles of loving the products that they sell and providing great customer service. Eurostop’s connected retail systems have been developed to underpin a retailer’s operations with accurate stock management to support sales and buyersE. Having the information at their fingertips enables them to react to customer demand and provide a great service.”

Regulation

47% of businesses look internally to bridge dire skills shortages, survey reveals

.Almost half of business (47%) believe that developing staff internally will be their greatest opportunity from a talent management perspective over the next three years. That is according to a survey of 1,500 UK-based hiring managers by international talent acquisition and managed workforce solutions provider, Guidant Global.

The news comes as 78% of all respondents admit they are currently finding it difficult to access the quality and volume of talent their businesses need to thrive, with 39% of hiring managers finding that uncertainty around Brexit has directly impacted access to talent.

Other measures that those surveyed plan on implementing to bridge current and future skills gaps include using technology to plan and manage workforces more strategically, and tapping into underutilised talent pools, which were favoured by 22% and 16% of respondents respectively.

A further 8% of hiring managers plan on taking a more global approach to sourcing and managing staff, while 5% are maximising the potential of contingent talent by flexing workforces to meet demand.

Commenting on the findings, Simon Blockley, Managing Director, EMEA, at Guidant Global, said:

“While the chronic skills shortages which are impacting the UK labour market have been well documented, these findings demonstrate that smart businesses are working hard behind the scenes to mitigate against future talent gaps.

“It’s encouraging to see that a significant proportion of businesses are concentrating on training and developing existing teams as part of their wider talent management strategy, particularly when you consider that skills demand is shifting rapidly in line with the digital revolution. Taking this approach also has the added benefit of increasing engagement levels, which is proven to have a positive impact on retention and productivity long-term.”

ArticlesRegulation

Brits spend £1.45m on post-Christmas return to work, Edinburgh and Bristol lead the way

Statistics from leading m-ticketing provider Corethree show mobile transport tickets sales have increased more than 23 times since 2015, showcasing appetite for digital mobility

Corethree – Europe’s leading mobile ticketing and payment solutions provider, has announced record-breaking figures of 140,000 mobile tickets issued on the first full working day of 2018, as the majority of Britain returns to work and school after the Christmas break. This figure is an astonishing 23 times more than recorded in 2015, showcasing appetite for a smarter digital way to commute and travel across the country.

 

With Manchester and Bristol leading the way in 2017, Edinburgh emerges as the region where the majority of mobile tickets were sold, followed by Bristol, Manchester, Glasgow and Leeds.

 

Corethree CEO Ashley Murdoch commented: “People are becoming more aware of the benefits of mobile ticketing. As smart cities across the country become a reality, it’s not just about getting passengers from A to B, but improving the value of their journey before embarking at A and after disembarking at B. With ticket sales growing at a spectacular 2000% rate from 2015 to 2019, we expect mobile tickets will become the default way for people to move, offering a fresher and more meaningful experience that goes beyond catching a bus”.

 

For a more detailed breakdown of stats or information, please get in touch.

 

About Corethree

Corethree is a fast-growing data technology business, solving business problems and creating new revenue opportunities through mobile. As Europe’s largest provider of mobile ticketing and cashless payment technologies, Corethree integrates disparate data points to create simple, easy to use solutions to maximise revenues and improve customer service.

 

Since its launch in 2012, Corethree has built up an enviable client base including, but not limited to, First Group, Arriva, Transport for London and TfGM. Using historical travel data intelligence from its industry-leading digital ticketing platform, Core Engine, Corethree arms its clients with valuable industry knowledge and insights as to the way passengers move and travel around the UK, allowing the development for better business models and stronger consumer relations.

 

Corethree’s m-ticketing apps are available for download via the iTunes App Store, Android or Google Play.

 

FinanceInfrastructureReal Estate

Arrow Business Communications Limited strengthens its presence in Scotland with a third acquisition and new office in Aberdeen

Arrow is delighted to announce the acquisition of Abica Ltd and it’s subsidiary PCR IT Ltd.

Abica and PCR are leading providers of Telecoms and IT services with offices in Glasgow, further expanding Arrow’s presence in Scotland. Abica and Arrow have much in common as both deliver a similar range of solutions from the same suppliers to customers in all industry sectors.

Arrow identified the potential of the Scottish telecoms market a number of years ago with its purchase of Orca Telecom in 2015 and Siebert Telecom in 2017. In addition to the acquisitions, Arrow has also recently augmented its Aberdeen team and moved into larger offices in the West End of the city.

All of the Directors and employees of Abica will be staying on and will work within the Arrow group, ensuring a smooth transition for all of its valued clients. David Munro and Gregory Barnett, founders of Abica, will continue to lead a number of key customer relationships and day to day activities. Gregory Barnett comments, “With Arrow’s long history of building successful businesses in the telecommunications sector, we couldn’t be happier about integrating Abica into Arrow. It bodes well for an exciting future over the coming years”.

Abica has over 650 customers and has deployed a range of solutions covering Connectivity, Mobility, IoT, and Unified Communications for both private and public sector organisations. The recent acquisition of PCR IT brought further IT capability into its solution portfolio.

Commenting on the acquisition, CEO of Arrow, Chris Russell said: “This was our third acquisition in 2018 and becomes our largest one to date. Abica further strengthens our presence in Scotland and combined with our existing business there will create a real Scottish Powerhouse. The Abica and PCR teams have a wealth of experience in delivering solutions to customers whilst maintaining the strong relationships they have built up over the years, which is exactly how we strive to conduct our business in Arrow”.

Arrow was assisted on the acquisition by both EY and Kemp Little, with Abica being advised by Sequence Advisers and Taylor Wessing.

Arrow is also delighted to announce the acquisition of European Utility Management Ltd (EUM), an Energy broker specialising in Property Development and Management companies.


MarketsTransactional and Investment Banking

Luxury lifestyle title Tempus Magazine joins new publisher Vantage Media Group

Tempus will be the flagship title of newly formed publishing and content agency Vantage Media Group

Luxury lifestyle title Tempus has been acquired by newly formed Mayfair-based publisher and content agency Vantage Media Group, marking a new phase of growth for the award-nominated publication. Tempus undertook an extensive rebrand in 2017, transforming from a niche watch title to a coffee table book-style magazine specialising in luxury lifestyle and supported by the UK’s first dedicated daily luxury news website, tempusmagazine.co.uk.

Vantage Media Group will see core members of the brand’s editorial and events team continue to grow Tempus through 2019, while also offering its expertise to Vantage’s clients via contract publishing projects, digital content creation and luxury brand events.

“Team Tempus is delighted to join Vantage Media Group and launch this new company,” said editor Rachel Ingram. “It’s an exciting opportunity not just to continue creating this quality magazine for the luxury sector, but also to steer the creative vision of Vantage Media Group from the very beginning. We look forward to bringing our team’s expertise to our present and future clients.”

The move follows months of negotiation, with the deal closing just weeks after the publishing industry’s prestigious annual BSME Awards at which Tempus received two nominations – for Editor of the Year and Art Editor of the Year in the independent category – for the first time in its history.

“We’re delighted to have Tempus Magazine and its talented team on board to head up the launch of Vantage Media Group,” said chairman Floyd Woodrow. “We look forward to working on a range of projects that will benefit from their expert knowledge, rich industry contacts, attention to detail and creative flair.”

As part of Vantage Media Group’s portfolio, Tempus Magazine will publish six issues in 2019, starting with its annual Travel Edition in late January.

“It’s been a challenging year for the publishing industry as a whole but we’re confident that there is extraordinary potential in bespoke content creation, particularly in the luxury sector,” said Ingram. “With the support of our new parent company, Tempus will be able to maintain the exceptional quality of its print and digital products, while continuing to push the boundaries of our expert editorial focus.” https://www.tempusmagazine.co.uk/

ArticlesFinanceRegulation

Brexit, transferring data and what it all means – Prettys explains…

The House of Commons is yet to vote on the Prime Minister’s Brexit withdrawal agreement and, until then, there are still a number of unanswered questions, including the issue of transferring data internationally post-Brexit.

 

While the government has assured people and businesses in the UK that they will still be able to transfer any data they want into Europe after Brexit, receiving it as easily has not yet been confirmed by the EU. 

Leading Ipswich-based law firm, Prettys, has an expert Data Protection team highly experienced in dealing with a wide range of issues. Matthew Cole heads up the team and explains what could happen following the vote. He also gives advice to organisations on how they should approach their data sharing processes going forward.    

 

What regulations are currently in place? 

Currently with Data Protection law and GDPR regulations, if you’re within the European Economic Area (EEA), you are free to transfer data over national borders.

However, if you are transferring data from within the EEA to outside of the EEA, then you can only do it under certain grounds. These are:

  • If the third party has an adequacy agreement in place
  • If you have explicit consent from the data subjects to transfer their information
  • If permission has been given in a contract with the data subject

If none of these factors apply, then a safeguard is required to transfer the data. And safeguards take one of three forms:

  • Binding corporate rules
  • A contract with European Commission model clauses
  • A code of practice that enables transfers, such as the U.S. Privacy Shield

What happens if the withdrawal agreement is passed?

Should Parliament approve the withdrawal agreement, we will not have to worry about data transfer until 31 December 2020. This is when the transition period comes to an end and the withdrawal agreement works towards the parties getting an adequacy agreement.

The transition period will allow the UK to get to a stage where the EU recognises it as an adequate jurisdiction and data can continue to flow as normal.

This should be fairly straightforward, as our country already has good data protection and information regulations in place following GDPR.

 

What happens if the withdrawal agreement is not passed?

Unless there is any other intervention, such as a second referendum or the Article 50 notification is revoked, it would mean the UK crashes out of the EU and, ultimately, all bets will be off.

We will effectively become a ‘third country’ from 11.00pm GMT on 29 March 2019. This will make things complicated, as there will be no recognition in place from the EU and no adequacy agreement.

This means that we will be able to continue transferring data into the EU but they will find it much more difficult to receive it.     

 

So, what can businesses do in the meantime?

The first thing businesses need to do is get an audit to indicate where they currently share data in Europe and where data is received.

They also need to be aware of:

  • Where their servers are hosted
  • If their websites are maintained in other countries
  • If they’re using cloud services based in other countries 

Once they have established where their data transfers occur, they can then look for any significant data flows between member states and the UK and establish whether they have the ability to continue transferring this data. This may require them to put a safeguard in place.

Binding corporate rules are usually the best option here but, with all the regulatory bodies they need to go through for approval, it would not be possible for a business to get this in place by late March.

Migrating data is another option many businesses are exploring, which means putting all their data in a centre in mainland Europe or vice versa. 

Mathew Cole
FinanceFunds

Young people suffer more with gift guilt at Christmas

Christmas is a time of giving, with the UK spending 821 million pounds on Christmas gifts, it is clear that us Brits are extremely generous. However, worryingly one in four Brits feel pressured to spend a lot more than they can afford, sliding them into debt that can last months after the festive season is over. A truly unwanted Christmas gift.

The research conducted by Peachy, surveyed 2002 people’s Christmas shopping habits and attitudes towards money; lifting the lid on the subtle differences between those of a different gender, age and relationship status. Financial woes are expected to affect a quarter (25%) of Britons due to a costly and pressurising Christmas new research suggests. To ease financial worries and enjoy celebrating the festive season Katre Kaarenperk-Vanatoa from Peachy suggests:
“If you haven’t planned your Christmas costs ahead, you’re left to buy all your gifts in one month. In these circumstances, try to shop wisely by sticking to a budget and creating a gift list. Do not compare your gifts to others and remember that it is sentiment that counts not the price. Sometimes, handmade gifts are more greatly appreciated than expensive gadgets.
Ideally, spread the costs of Christmas shopping as much as possible without adding interest to your financial worries in the New Year”

The research also showed that men spend more money than women, however, men believe they spend too much. Despite this, men still continue to shop at a higher budget. Overall the majority of men (66%) felt relaxed when browsing and buying gifts for their loved ones, felt less pressured to buy a more expensive gift and found it less challenging to stick to a set budget compared to women who were significantly more stressed and less money conscious despite on average spending less of their wages on Christmas gifts than men.

40% of 18-24 year old’s fretted about what others had bought them for Christmas and felt guilty if others had spent more on gifts than they had. Despite this, other age groups (35-44 and 55+) spent more of their wages on Christmas presents in contrast to 18-24 year old’s. Interestingly, 24% of 18-24 year old’s admit to poor budgeting at Christmas time despite 29% feeling the financial pinch in January and struggling with finances. Those 55 years old and over old found Christmas shopping too hectic and only 29% wished they could spend more on Christmas gifts.

Single people find it more difficult to budget and felt that they could not spend as much as they would like on presents in comparison to those in relationships. The study also highlighted that married couples do not enjoy spending time with their loved ones as much single individuals, people in relationships and partners that live together over the festive season. Which could perhaps be to do with the contestant chore of fraternising with your in-laws over the Christmas period! Arguably another unwanted Christmas gift!

FundsGlobal ComplianceTransactional and Investment Banking

The rise of renewable energy

You can’t deny that businesses around the world have taken a greater focus on sustainability — and although this has been damaging for some companies, it has been a great shift for others. One prime example of this is the renewable energy sector; while traditional energy markets are faltering and facing a challenging road ahead, the renewables sector is breaking records.

Although a lot of markets rely on natural resources to operate, the renewables industry use resources that naturally replenish. Collected under the umbrella term of renewables is solar, wind and wave power, alongside biomass and biofuels.

As the market continues to grow, HTL Group, specialists in controlled bolting for the wind energy sector, analyses where the renewables sector is at now:

The market’s performance

The recent years have been successful for the renewables sector. In 2016, 138 gigawatts (GW) of renewable capacity was created, showing an 8% increase on 2015, when 128 GW was added.

Occupying 55% market share and using 138 GW of power, the renewable energy sector is in the lead. Following in second place, coal created 54 GW of power-generating capacity, while gas created 37 GW and nuclear created 10 GW.

Renewables’ huge contribution to the global power-generating capacity accounted for 55% of 2016’s electricity generation capacity and 17% of the total global power capacity, increasing from 15% in 2015.

Research released by the UNEP highlighted that the renewable sector prevented 1.7 billion tonnes of CO2 in 2016 alone. Based on the 39.9 billion tonnes of CO2 that was released in 2016, the figure would have been 4% higher without the availability of renewable energy sources.

Renewable market investment

Regardless of the continued growth of the sector, investments actually decreased in 2016. In 2016, $242 billion was invested in the sector, showing a 23% decrease on 2015’s figures. This reduction can largely be attributed to the falling cost of technology in each sector.

However, this could be down to the alterations made to markets on a country-specific basis. In 2016, Europe was the only region to see an increase in investment in the renewables sector, rising 3% on 2015’s figures to reach $60 billion. This performance is largely driven by the region’s offshore wind projects, which accounted for $26 billion of the total, increasing by over 50% on 2015’s figures.

Across Norway, Sweden, Denmark and Belgium, investment seems to be strong. UK investment slipped by 1% on the previous year, while Germany’s investment dropped by 14%.

Believe it or not, investments made from China decreased from 2015’s $78 billion to $37 billion. Investment from developing nations also dropped in 2016 to a total of $117 billion, down from $167 billion in 2015. In 2016, investment had almost levelled out between developed and developing countries ($125 billion vs $117 billion).

What does the future look like?

With greater developments, the future looks bright for the renewable sector. From the falling cost of technology to societal shifts like the 2040 ban to prevent the sale of new petrol- and diesel-fuelled cars, the future certainly looks positive for the sector — even if investment has declined in the past year.

In the future, it is inevitable that the sector will overtake more traditional markets on a global scale, revolutionising how we generate and consume energy.

This article was provided by HTL Group, hydraulic torque wrench suppliers.

ArticlesCorporate Finance and M&A/DealsFunds of Funds

5 ways cognitive assistants are revolutionising banking

Martin Linstrom, Managing Director for UK and Ireland at IPsoft, looks at the next stage in technological evolution of the banking industry and how artificial intelligence (AI) will redefine banking as we know it.

 

The banking industry has made huge strides to drive innovation by investing in new technologies over the last few decades. Commercial banks first adopted telephone banking, then came internet banking and now, for most customers, all your financial services needs can be met via an app. Now, as we enter the conversational era enabled by cognitive AI, customer expectations have evolved once again.

 

Banks have long been ahead of the curve in terms of elevating the user experience for their customers and so, it’s perhaps unsurprising that many are already looking to AI-powered digital assistants and are investing in cognitive solutions to upgrade and scale customer-facing financial management processes. Many banks are also looking at how they can provide the same simple, frictionless service to their own employees. 

 

As AI-powered customer interfaces gain mainstream acceptance, we will once again see a revolution in technological change within the banking industry. So, what functions within banks will cognitive assistants transform?

 

Building a hybrid workforce

Virtual assistants have a twofold capability which is driving innovation in the banking industry. Firstly, they can be implemented in back office functions such as finance or HR and secondly, they can supplement customer service centres. Creating a hybrid workforce of human employees and AI-powered virtual assistants can help drive enormous cost efficiencies and increase staff productivity. Employees in administrative roles can pass their repetitive tasks over to their digital colleague, freeing up their time to focus on more creative or interesting work that requires soft skills whilst customer service agents can pass standard requests through an AI system leaving them with only the most complex of customer queries to deal with.

 

Ubiquitous customer services

One of the most attractive things about AI-powered customer services for banks is its ubiquity. With virtual customer service agents available 24/7 and through a variety of channels such as live message, telephone or email, it’s a win-win situation for both bank staff and customers. From a customer’s perspective, simple requests such as password resets or international transactions can be performed in an instant and there’s no need to visit the bank or spend an hour in a telephone queue to speak to a human agent.

 

Banks adopting customer-facing AI solutions are in fact seeing increased customer satisfaction rates despite removing the human-to-human contact element. For example, since implementing IPsoft’s AI solution, Amelia, SEB, a leading Nordic bank has been able to avoid 544 hours of escalations to customer support with an average handle time of six minutes. What’s more, Amelia has reached an 85% accuracy in immediate intent recognition which has meant a faster service delivery to customers and soaring customer satisfaction. 

 

24/7 banking support

Unlike human agents, digital assistants can work around the clock, seven days a week with no breaks and without tiring. For modern consumers, particularly young digital natives who expect to be able to manage their finances at any time of the day, integrating AI into a bank’s customer service centre will soon become the norm. Chatbots are already an industry standard, therefore at the very least, banks that don’t continue scaling this technology throughout their business will find themselves at a severe competitive disadvantage, trailing behind the market by delivering an inferior customer service experience.

 

Go beyond simple chatbots

Digital assistants with cognitive intelligence capabilities represent the next leap in automation for financial institutions. Digital colleagues like Amelia are now able to perform tasks above and beyond mere transactional ones, digitising more complex financial management processes such as wealth management onboarding and mortgage applications. Unlike simple chatbots, digital colleagues are also able to develop their cognitive abilities through an advanced Natural Language Interface (NLI) which can process customer queries asked in hundreds of different ways, including slang. More importantly for the banking industry, they can handle context switching so that when a customer moves quickly from one request to another, the interface is able to process both requests without starting over.

 

Many banks have already integrated voice capabilities into their finance management solutions. Customers communicate via text or voice to gain quick answers to banking questions, tailored financial advice and can even carry out transactions all from the same channel. Voice-enabled digital assistants can handle payments and transfers, credit card activation, charge disputes and travel alerts for customers at any time, freeing up customer services teams to focus on more complex customer enquiries and giving customers full control and access to their finances. Conversational AI will become more and more widely accepted as banks start to harness the technology to help drive customer engagement and operational efficiencies.

 

Delivering better insights and improved security

Unlocking key business insights is another key driver motivating banks to invest in AI. Sophisticated systems can recognise patterns from the sheer amount of data that they are processing. Thanks to these capabilities, businesses can easily find out the most common types of transactions by customers of a certain demographic and can then retarget this group for specific marketing or sales campaigns, helping to drive revenue. These real time insights can help business leaders make better, more strategic decisions that are informed through concrete data.

 

Real-time data mining can also be applied to improve customer security as many AI tools have built-in privacy and security by design. An AI-powered virtual assistant can pick up on irregular payments immediately, flagging potential “phishers” to a human agent for additional authentication. What’s more, advanced machine learning solutions can improve over time so that banks can continue to scale up their services. Virtual assistants like Amelia can go one step further by ‘learning on the job.’ Essentially, when Amelia does not understand a request or query she can pass it on to a human colleague but remains in the conversation to learn how to resolve the issue next time.

 

The future of retail banking

The financial services industry has long been at the forefront of technological innovation. Whilst many businesses are still debating whether to invest in AI, major banks are very much leading the way to invest in the technology and are thriving as a result. As virtual assistants become increasingly more intelligent and their cognitive abilities develop, the expectations for banks and the services they offer will be elevated. Banks that rest on their laurels and refuse to acknowledge this risk falling behind permanently, particularly with the slew of challenger fintech companies that are appearing on the market, offering dynamic and tailored financial services at a lower price. 

 

 

Cash ManagementRisk Management

Why Are Investor Relations So Important?

Following the implementation of GDPR, consumers, investors and businesses around the world are becoming increasingly aware of every communication they receive from a company.

As such, compliance, in all its forms, is now even more important to businesses than ever before, and in the financial and investment space this is as vital as it always has been, if not more so. Whilst it has always been crucial to success in the investment market, now compliance, and assuring investors of compliance, has been bought to the fore.

For example, the recent announcement that the UK Government is suspending its Tier-One Investment Visa Programme, with a view to making important changes to this to combat the risk of money laundering. Bruno L’ecuyer, Chief Executive Officer of the Investment Migration Council, made the below comment on the changes and how these would affect investors.

“The UK government may not have much influence with the European Parliament these days, but it has provided an object lesson in how to manage investor migration sensibly and for the benefit of its citizens.

“According to reports, potential investors will have to agree to undergoing a thorough audit of their financial assets, proving they have control of the required capital for at least two years, and will require audits to be undertaken by suitably regulated UK firms.

“Most notably, it appears the UK government recognises the value of investment migration and desires any investment made by individuals to have a greater impact on the UK economy, which is why it is apparently looking at scrapping its own government bond option in favour of directing investment into active and trading UK companies.”

As Bruno highlights, the importance of audits and transparency in this space is as vital as ever, and firms need to be able to prove to both their investors and the authorities that they are acting properly and are fully compliant with all relevant regulations to ensure their continued success.

This is why investor relations have, over recent years, become a vital aspect of any company, fund or asset manager. Many multinational companies, such as Hitachi, Etsy and the Coca Cola Company all operate their own investor relations departments, showcasing the increasing focus companies are putting on the role.

After all, as client satisfaction and feedback become buzzwords within the corporate space, it makes sense that investor relations should also increase in importance, and many companies and investors are now embracing this side of their business. Through strong communication and specialist support, companies, investors and fund managers can ensure that their investors remain on-side and that they understand that their money is in safe hands.

Cash ManagementFinanceFunds of FundsHedgeWealth Management

BUY YOURSELF A HORSE WITH BITCOIN

Equinox Racing is a London based horse racing syndicate like no other. Focused on delivering immersive experience to its members, Equinox Racing recently opened its horse’s shares to cryptocurrency. From now on, you can use your Bitcoins to buy yourself the thrill of horse racing and the privilege of horse ownership.

 

Rob Edwards, co-founder of Equinox Racing, commented: “There is a huge amount of capital in the crypto world, and not too many tangible opportunities out there. A lot of the people who invested in crypto, particularly in the early days, are punters. They are our kind of people!” 

 

Equinox Racing believes horse racing should not be limited to the chosen few but made available to enthusiasts and new audiences on a wider scale. Having nine horses and about 100 club members and owners to date, Equinox Racing offers a range of exciting experiences. Visit your horse at the stables, speak with the trainer and the jockey, follow his evolution on social media and support him at the race!

 

D Millard from Norwich, Norfolk (horse owner), commented: “Equinox Racing delivers fantastic days out, real prize money winning opportunities, and its stable of horses just continues to grow.” 

 

For the equivalent of £34,99 per month in crypto, which is the average price for gym memberships, Equinox Racing enables you to be part of something greater than a pair of weights. And ownership is available from £150 pounds (in crypto as well)! Thrill, suspense, joy, grace, excitement, exclusivity, are the words that describe the emotions experienced during a horse race.

 

J MacLeod from Ayr (horse owner) commented: “Simply amazing.  My passion for racing has grown now that I have affordable ownership.  I never thought I would be able to own any part of a horse with such a stunning pedigree.” 

 

Equinox Racing is currently expanding its horse’s portfolio and looking at new acquisitions. It is now the perfect time to get involved!

 

More information on: https://equinox-racing.co.uk

BankingFinanceFundsWealth Management

WisdomTree launches Artificial Intelligence ETF (WTAI)

WisdomTree, the exchange traded fund (“ETF”) and exchange traded product (“ETP”) sponsor, has partnered with Nasdaq and the Consumer Technology Association (CTA) to launch an ETF providing unique exposure to the Artificial Intelligence (AI) sector. The WisdomTree Artificial Intelligence UCITS ETF listed on the London Stock Exchange today, with a total expense ratio (TER) of 0.40%.

 

The ETF will provide investors with liquid and cost-effective access to this exponential technology megatrend that is driving efficiencies and new business capabilities across all industries globally and redefining the way we live and work.

 

Christopher Gannatti, WisdomTree Head of Research in Europe says, “We are delighted to partner with Nasdaq and CTA, who are experts in AI and technology markets. We have worked together, leveraging our combined expertise, to re-define the AI investment landscape.”

 

“To capture the full economic value of AI we place companies in three categories; Engagers, Enablers and Enhancers*. When investors think of what this can bring to a portfolio, they should be thinking over a long time horizon and about how advances like autonomously driven cars, a digital workforce, mass facial recognition and other applications of intelligent machines could change the world,” Gannatti added.

 

Rafi Aviav, WisdomTree Head of Product Development in Europe comments, “AI is a revolutionary technology and the market for AI products and services is expected to more than triple over the next three years[1]. This fund offers a unique approach to capturing this expected growth, which is the result of a year-long collaboration between WisdomTree, Nasdaq and CTA.”

 

“The fund broadly represents the upstream[2] and midstream[3] parts of the AI value chain and so balances diversification with a focused exposure on those parts of the AI value chain that stand to gain the most from growth in the AI market,” Aviav added.

 

There is no commonly used classification system that allows one to automatically choose companies engaged in the emerging AI space, so the research for the selection of index portfolio companies is conducted by experts with deep familiarity of the AI value chain and the technology markets more broadly. This ensures the portfolio remains focused on AI opportunities rather than becoming just another broad tech fund.

 

We believe the fund’s unique approach offers the best of both the active and passive investment worlds in accessing the AI megatrend. The fund’s portfolio companies are already capitalising on the AI opportunity across industries and are well positioned for AI’s growth,” Aviav commented.

 

“AI is one of the key ‘ingredient technologies’ over the next decade – deployed everywhere from factory floors and retail stores to banks and insurance offices, creating new opportunities,” said Jack Cutts, senior director of business intelligence and research, CTA. “We’ll see this play out in January at CES® 2019 – the most influential tech event in the world – where AI will be a dominant theme, showcasing the massive potential AI has to change our lives for the better. We’re excited to partner with Nasdaq and WisdomTree to make AI investible.”

 

“Artificial Intelligence is at an inflection point to drive further economic growth and create new areas of opportunity,” said Dave Gedeon, Vice President and Head of Research and Development for Nasdaq Global Indexes.  “The Nasdaq CTA Artificial Intelligence Index serves as an important benchmark for tracking the adoption of AI across a broad range of economic sectors as this influential technology hastens advancements in productivity and capacity.”

 

WisdomTree Artificial Intelligence UCITS ETF: Under the hood

The WisdomTree Artificial Intelligence UCITS ETF tracks the Nasdaq CTA Artificial Intelligence Index.  This enables investors to gain diversified exposure which is focused on companies that stand to gain the most from growth in AI adoption and performance. The index can evolve as new AI trends and companies come on stream through a semi-annual update. The Index is currently comprised of 52 constituents globally with stringent eligibility criteria:

  • Define Universe: Companies must be listed on a set of recognized global stock exchanges and satisfy minimum liquidity criteria and market capitalization criteria to be included in the index.
  • Identify and Classify: Companies are identified as belonging to the AI value

chain and classified into the following categories: Enhancers, Enables and Engagers (see below for definitions.)

  • Determine AI Exposure: The AI exposure for each individual stock is investigated and scored.
  • Top Selection: Only companies with the top 15 scores in each category (Enhancers, Enablers and Engagers) are selected for inclusion, and their weight is allocated evenly in each category.
  • Allocate Weight: In total Engagers comprise 50% of index exposure, Enablers comprise 40%, and Enhancers comprise 10% of index exposure.

*Engagers: Companies whose focus is providing AI-powered products & services.

Enablers: Companies who are key players in this space, with some of their core products and services enabling AI. They include component manufacturers (including relevant CPUs, GPUs etc.), and platform and algorithm providers that power the development and running of AI processes.

Enhancers: Companies who are a prominent force in AI but whose relevant product or service is not currently a core part of their revenue. They include chip manufacturers, and platform and algorithm providers that power the development and running of AI-powered products & services.

 

Share Class Name

TER

Exchange

Trading Ccy

Exchange Code

ISIN

WisdomTree Artificial Intelligence UCITS ETF – USD Acc

0.40%

 

LSE

USD

WTAI

IE00BDVPNG13

WisdomTree Artificial Intelligence UCITS ETF – USD Acc

0.40%

 

LSE

GBx

INTL

IE00BDVPNG13

ArticlesBankingFinanceFundsMarkets

Finding finance from start-up to listing

Mark Brownridge, Director General of the Enterprise Investment Scheme Association:

Securing funding as a start-up is often one of the biggest challenges that new businesses face in the primary stages of set-up. Not only is it often difficult to secure the funding itself, it is even more so when trying to get the right kind of funding for what the specific needs of the business are. Having structures in place to make it as easy as possible for innovative ideas to flourish and become fully-fledged is not only to the advantage of entrepreneurs and innovators.

 

One of the routes that allows this to happen in the UK is through the Seed Enterprise Investment Scheme, which offers investors tax reliefs in order to offset the higher risks involved in investing capital into start-ups. SEIS represents an alternative to start-ups from traditional finance routes such as banks that may not be willing to lend. This is especially useful for those of the small businesses that base their proposition on intellectual property as opposed to physical assets or products. These IP rich companies often have trouble finding support without physical collateral to offer as security.

 

Individuals looking to invest through SEIS can then make decisions based upon individual cases and potential rather than being held back by regulation or corporate policy. Of course, the risk still exists but with tax and loss reliefs, it is much more likely that the risk will be seen to be worth it in the eyes of an investor. Getting ideas off the ground is arguably the most important part of encouraging new businesses and creating new jobs as they grow and expand.

Luke Davis, CEO and Founder of IW Capital: Growing a business from start-up to listing is a hugely challenging proposition at each and every stage of the process. One of the most important points of this is growing and scaling the business from start-up level into a more fully-fledged entity. This jump can seem daunting for even the most prepared of start-ups and this is in no small part due to the challenges in securing funding for expansion.

Knowledge-intensive SMEs that struggle to secure funding without assets to use as collateral for loans, can benefit from schemes such as SEIS and EIS. With an industrial focus on research and development this will be key moving forward with the Governments plans to grow the tech industry. This is reflected in the increased EIS limit for knowledge-intensive companies of £2 million per year, this change has been introduced to provide further encouragement to investors to support IP-rich businesses.

Clearly supporting SMEs is hugely important for the UK economy as they represent the employment of around 16 million people, depending on who you ask, in the UK with this number currently growing at a rate that is three times faster than for big corporations. Fuelling this growth will be key moving into a post-EU economic landscape that will rely even more heavily on domestic business and job creation.

Jonathan Schneider, Executive Chairman of Capital Step: According to a nationwide study titled – A State of the Nation – The UK Family Business Sector 2017-18- family-run businesses account for 88% of all UK firms. They operate in every industrial sector across all of the UK’s regions, employing almost half of the UK’s private-sector workforce. In no small part, the UK’s family and regional businesses represent a significant proportion of Britain’s bottom line.

Family-run and regional businesses form the life-blood of the UK’s entrepreneurial landscape, and to see so many believe that the Government is not looking after this vital sector of the UK’s business community is concerning. Equally – it is apparent that the funding options available to established family-run enterprise seem to be eclipsed – in local communities – by corporate entities who have greater exposure to the most appropriate funding options. The role of the family enterprise, community SMEs and bricks and mortar productivity across the length and breadth of the British Isles must be considered a firm priority for the UK government – deal or no deal.

As both investors and entrepreneurs, we have witnessed countless examples of business owners having to give up control of their companies in exchange for funding. In many instances, even successful founders end up with a disproportionately small reward for their hard work upon exit as a result of having sacrificed too much ownership and control along the way. The Capital Step model is specifically designed to address this issue, by providing flexible capital solutions without existing shareholders having to give up ownership or independence in exchange.

Jenny Tooth, CEO of the UK Business Angel Association: We as trade bodies, policy makers and commentators bear a significant responsibility to assist UK SMEs in what will be one of the most critical periods in their business life, ensuring contingency plans, scalability options, growth strategies and immediate resilience responses to ensure their successful navigation of the seismic impact of Brexit

The UK possesses multiple geographical regions that have blooming industries outside of the capital city, something which makes the UK incredibly unique. In spite of this, a lack of accessibility to and education surrounding finance and opportunities outside of London is creating a gap between what these regions are capable of and how much they’re utilised. As 63% of all Angel Investors within the UK are based in London and the South East, it is undeniable that there is a geographically skewed funding deficit that is hindering the growth of SMEs who are positioned outside of the capital. While potential investors of differing regional demographics may feel isolated from the investing arena, the repercussions for regional SMEs reliant on this kind of funding may limit innovation and employment growth outside of the capital.
 
The UKBAA has focused a significant amount of attention on increasing regional investment, with the implementation of many angel hubs throughout the UK, especially in Northern regions. However, there is still a long way to go to fully utilise the untapped potential found within these areas. This can only be done when it is popularly recognised that there are significant investment opportunities outside of London. 

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Fast growing asset based finance sector presents clear opportunities for challenger banks

Author: Kevin Day, CEO, HPD LendScape

ABF sector is growing fast

Asset Based Finance (ABF) has seen record levels of lending in recent years, with more firms than ever choosing to use this funding option. This trend is a sign of how ABF is increasingly taken seriously as a viable source of finance, which is becoming more widely accepted among businesses. Driving this growth in ABF are the larger, more established banks, but they have been increasingly focusing on large corporates. This provides an opportunity for challenger banks to expand their operations into the mid-market, and although the varying quality of credit among SMEs means it’s an exercise they should do with care, the potential returns are well worth it.

Funding record set last year

Last year set a lending record for the ABF, which largely comprises invoice financing and asset-based lending (ABL), with funding reaching £22.2 billion, an increase of around 5% compared to 2016, itself a previous record. The total number of businesses accessing ABF was 40,333 in 2017, while the number of clients with a turnover of more than £10 million increased to over 5,000, up 7% on last year. In total ABF finance now supports companies with total turnover of around £300bn.

Big banks freeing up the mid-market

Catalysts for the growth of the sector are the big lenders, major banking groups and other established financial institutions. However, a feature of their expansion is that they are moving up the credit scale, with a shift of focus to those companies with a more secure, conservative financial profiles. Many of the big banks are no longer willing, or perhaps even able, given the capital requirements, to lend to small and mid-cap size firms. But the move of these mainstream lenders up the credit quality spectrum has not reduced the needs of SMEs, many of which have limited financing options for common growth challenges, such as the need for investment into new products or moves into new markets.  

Clear opportunity for challenger banks….

Some challenger banks are already active in the ABL sector. For instance, asset finance accounts for over 20% of Aldermore’s lending portfolio, with a further around 4% accounted for by invoice financing. Secure Trust is another challenger that has been building its business in the ABL sector. However, the retreat from providing ABL to SMEs, gives challenger banks an opportunity to target the corporate mid-market and further accelerate their expansion in ABF.

…But they should proceed with care

Although the prospects are promising for challenger banks to boost ABF to SMEs, they should proceed with care. Credit quality is more variable in the mid-market and companies’ revenues, cash flow and costs can be a little more unpredictable as they are more sensitive to changes in market direction or client losses. So challenger banks should be sure that their due diligence and research on businesses looking for ABF is rigorous, including closely examining the credit quality of the accounts receivables, sales concentration and the aging of the accounts receivables.

Private equity-backed businesses offer further potential

Another area challenger banks and other alternative lenders should consider targeting are private equity backed companies. The flexibility that asset-based lending provides to a private equity borrower, such as scalability, works well for acquisitions. Additionally, what ABF can offer which is compelling for those needing finance as well as financial sponsors, such as private equity, is the flexible but limited covenant structure, greater debt capacity, and often a lower price. In the private equity arena, innovative transaction structures involving ABF have the potential to provide sponsors with an alternative to more typical and complex approaches, such as those involving Revolving Credit Facilities.

SMEs seeking to refinance from new lenders

Typically, businesses already using ABF as part of their funding strategy would typically refinance using the same lender. However, in the last few years there has been a trend for borrowers to turn away from their incumbent lenders and explore alternative options, including challenger banks, which can often offer more sophisticated and attractive financing terms. Challenger banks should capitalise on this trend by SMEs to consider a greater variety of re-financing options to further expand their ABF operations.

Technology can play a key role

For both challenger banks and other boutique financial institutions seeking to enter the market, as well as SMEs looking to access ABF, the influx of new technologies is a definite plus. These new technology options mean ABF is increasingly accessible for even the smallest SMEs as increased speed of service allows companies to receive the funds they need quickly due to sophisticated data capture and analysis techniques. For institutions such as challenger banks solutions such as the HPD LendScape® platform help to automate and streamline ABF processes, making it easier for banks to lend and enabling businesses to manage their loans and provide their collateral data for analysis via a single platform, making the process easier to manage for resource-pressed SMEs.

ABF market in the UK is evolving 

ABF is maturing fast in the UK, both in terms of invoice financing and asset based lending and this is likely to continue. An increasing range of companies are seeking to access the funding, while an ever expanding range of lenders is targeting the sector. Challenger banks could play a key role in this trend, with their more innovative, flexible tech-driven approach. With 33% of UK GDP coming from SMEs, if challengers were to significantly expand their ABF finance that would give a considerable funding boost for businesses and a growth uplift for the economy.

 

Website: https://www.hpdsoftware.com/

Funds

OMGTea founder reveals what happened when she faced TV’s Dragons

Katherine Swift, founder of OMGTea, went head-to-head with a panel of millionaire investors in BBC’s Dragons’ Den on Sunday night to try to secure a £50,000 investment for 7% of her green tea company.

The entrepreneur fought her way through over an hour of challenges and thorny questions, having been invited to apply for the hit TV show.

OMGTea sources the highest quality powdered Japanese green tea, which is known as Matcha and can be enjoyed hot or cold. Katherine presented the Dragons with samples of the emerald green product and told them about Matcha’s benefits – it is packed with nutrients and provides ‘clean’ energy without the jitters.

There were sticky moments when one of the Dragons opened their bottles of OMGTea Iced Matcha without following instructions, and questions arose over the green tea’s health benefits. But, undeterred, Katherine describes the whole experience as “amazing and beneficial”.

Katherine says, “To be invited to apply for the programme was wonderful”. It was a tough process but also extremely valuable to be able to talk about our OMGTea products and a market that is on the brink of exploding. The global Matcha market is already valued at £2 billion and is expected to reach a staggering £4.1 billion by 2023.

“That said, Matcha tea is a relatively new product in the UK and three of the five dragons didn’t know what it was or grasp the difference between it and other teas, so it was a tall order to expect them to invest in a business that specialises in a product they were unfamiliar with. 

And she smiles, “When Touker spilled his drink, I did hold my breath but I promise this won’t happen if you twist then press and then shake as you should, before removing the cap. The bottles are easy to use and are a fabulous way to drink on the go, which is what more and more people wish to do.

“Also, Deborah questioned me about Matcha’s health benefits and my personal story. To be clear, I’m passionate about robust evidence-based health benefits and we are doing what we can to help validate these and whilst early independent research into Matcha tea potentially halting the growth of breast cancer stem cells is extremely promising, we are committed to going to the next stage to validate the results further. I am extremely proud of what I have achieved”

Indeed, the research carried out at the University of Salford shows that Matcha green tea may have significant therapeutic potential, by mediating the metabolic reprogramming of cancer cells. Studies are ongoing and OMGTea will continue to work closely with one of the world’s leading micro cell biologists, Professor Michael Lisanti.
The scientific team at Salford University, led by Professor Michael Lisanti, has been working on a breast cancer study for over two years. Katherine Swift met Michael whilst project managing a major UK breast cancer research appeal back in 2010, spurred on by her mother’s stage 3 breast cancer diagnosis. OMGTea supplied the high grade Japanese Matcha tea for the purposes of the study. 
Katherine has been dedicated to supporting research for the disease which affects one in eight women in the UK*, and founded the charity Healthy Life Foundation to raise funds to support ground-breaking research into age related diseases. 

“Katherine was the driving force behind this study and donated the necessary product for testing,” said Michael Lisanti, Professor of Translational Medicine at Salford University. “I have always been interested in natural products for cancer prevention and/or treatment so to finally have this positive research which confirms the effects of Matcha green tea on breast cancer stem cells is a very important first step forward. 

“Matcha green tea fits very well with our interest in natural products. Our finding could also help explain why lifespan in Japan is among the highest in the world. I was very surprised that the Dragon’s had little to no knowledge about the potential health benefits of this natural compound that is growing massively in popularity as people’s interest in ‘naturally healthy’ explodes”.

Research aside, the market for healthy drinks is booming. Leading retail trade magazine The Grocer notes that tea is now the only sector of the hot beverages market in growth, with sales soaring by 3.5% to £641.7m in the past year (Kantar Worldpanel 52 w/e 21 May 2017). This is down to the premiumisation of the category, with green, herbal and fruit teas being the only growth segments in the overall tea category.

The Grocer also points out that there’s been an 8% increase in the past two years in the number of people who will pay more for quality tea, now standing at 31%. Among 25 to 34-year-olds, the figure rises to an impressive 44%. 

This is no surprise to Katherine, as naturally healthy drinks have been sharply rising in popularity since she founded the business in 2014. Euromonitor research (Naturally Healthy Beverages in the United Kingdom, May 2017) from last year shows that there is an ongoing health and wellbeing trend in the UK, with consumers focused on products that are free from sugar and artificial ingredients.

Katherine comments, “Naturally healthy ‘other’ hot drinks, which OMGTea falls under, recorded the highest growth of 37% in value sales in 2016. And the consumption of naturally healthy beverages is set to increase at a compound annual growth rate (CAGR) of 4% in value sales at constant 2016 prices over the forecast period to reach sales of £3.5 billion in 2021.

Among the largest categories, Naturally Healthy Tea will record the highest growth rate of 10% in value sales. Within Naturally Healthy Tea, naturally healthy green tea will be the main growth driver, with sales stimulated by the increasing popularity of RTD green tea in helping to control weight.

“I may not have walked away with the investment but I am confident that OMGTea has a very strong future – since filming the show we have launched in several new retailers including Harvey Nichols and Caviar House and we are launching in Ocado imminently. Having survived the Dragons’ Den, I now feel I can do anything and am excited about the future. “As for the Dragons? I think they will be kicking themselves in future…”

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IVA or bankruptcy: what is the best solution for your debts?

If you are suffering from severe cash flow issues, you may be considering both bankruptcy or an individual voluntary arrangement (IVA). Bankruptcy and IVAs are both legally-binding and formal insolvency options between you and your creditors. However, while they might appear similar, there are some vast differences to consider before entering into one of the procedures. Most importantly, you should always seek insolvency advice before doing so to ensure you are not impacting your future finances.

 

With that in mind, Business Rescue Expert – a licensed insolvency practitioner firm – is sharing the difference between the two and what you can expect from both insolvency procedures.

 

Choosing an IVA or bankruptcy

Recently, both insolvency procedures have hit the news due to a number of high-profile celebrities suffering cash flow issues. Katie Price is the most recent victim, with her bankruptcy woes documented in the media. However, she is certainly not the only to face cash flow issues, with the total number of individual insolvencies continuing to rise in 2018. The Q2 Insolvency Service report made for particularly tough reading, with the number of individual insolvencies at its highest since Q1 2012. IVAs accounted for 62% of the total, with bankruptcy behind a further 14%.

 

Individual voluntary arrangements were, originally, intended as a better alternative to bankruptcy. IVAs are, generally, considered the more suitable option for those with assets they wish to protect. The procedure is defined as ‘less extreme’ than bankruptcy and also provides moratorium for the individual, with the breathing space helping to regain control of the issue and get to the root cause of the cash flow problems. However, an IVA is a much longer procedure than bankruptcy, and you could be tied up in the process for up to seven years.

 

Bankruptcy, on the other hand, is often considered as it is much shorter than an IVA – typically lasting no longer than 12 months. Unlike an IVA, however, your assets will be forfeit, and that could include your vehicle and house.

 

There are both advantages and disadvantages to each and, if you are not particularly savvy as to those, we suggest seeking advice to ensure you go down the right path.

 

Can the procedures affect my home?

The effect of the procedures on your home is a common cause of worry for many. If you do enter an IVA procedure, you will not be forced to sell your home. However, if it is highly possible that you could be asked to remortgage six months prior to the end of your IVA to free up any capital to repay your debts. This will only ever happen, though, if it is affordable for you. If not, an additional 12 months may be added to your IVA.

 

In the case of bankruptcy, however, your home will likely be affected. If there is any equity tied up in the house, your creditors may ask you to sell to repay their debts. Either way, you should seek advice at the earliest possible opportunity.

 

What about my car?

Another major cause for concern is your vehicle. IVAs ae much longer procedures than bankruptcy and, as such, you are likely to be able to keep your car. The same, unfortunately, cannot be said for bankruptcy, as the sale of your car could offer a large contribution to your debts. However, if you do require your car/van for your trade and rely on the vehicle to make money and repay your debts, you will, likely, be able to keep it. If this is the case, you must speak to your bankruptcy trustee immediately.

 

Could my job be impacted?

When you do enter insolvency or bankruptcy, the details will be made public. While that doesn’t mean a front page story in your local newspaper, your details will be placed on the Insolvency Register. Similarly, a notice will be placed in The Gazette for your creditors to find. If you work in the finance industry or are a director of a company, both procedures can significantly affect your standing.

 

If you file for bankruptcy, you cannot act as a director of a limited company. However, there is no such prohibition with an IVA. But, there is likely to be restrictions on handling client’s funds and some companies may have stipulations in their contracts for hiring those who have entered or are in the procedures.

 

Why choose an IVA?

There are many reasons to choose an IVA – especially as the consequences appear less severe than bankruptcy. The IVA will be completed after no more than seven years and you can then begin building your credit. Whilst you are in the procedure, your creditors cannot make further demands for repayments or take legal action against you for the debts. Similarly, your assets are afforded more protection, with also far less consequences on your future career – particularly if you are hoping to act as a director for a company.

It’s also important to note the disadvantages, however. If you are looking for a short arrangement with your creditors, you must be aware than an IVA can last up to seven years. Your credit rating will also be affected due to the procedure, meaning you will have to work to build your credit report once complete.

 

Why choose bankruptcy?

Filing for bankruptcy does come with advantages, especially for those that are looking to repay their debts quickly. It is completed in around 12 months. However, if there is any evidence of fraud – such as hiding your assets or not detailing all finances – the trustee could apply for a bankruptcy restriction order, meaning you could be deemed bankrupt indefinitely.

 

Similarly, if you don’t have many belongings/assets or equity tied up in your house, bankruptcy could prove a suitable option. Creditors cannot also demand anymore payments while in the procedure.

 

Like an IVA, bankruptcy does have its disadvantages. The procedure will, almost certainly, affect your ability to work in the finance sector and will stop you from acting as director of a company.

 

Ultimately, there are many differences between the two and any advice you can obtain can only help to ensure you choose the correct option.

ArticlesTransactional and Investment Banking

The rise of ‘quantamental’ investing: where man and machine meet

Asset managers adopt new approach in era defined by automation, algorithms and big data

As soon as the financial crisis started to recede, Jordi Visser knew something had to change. Algorithms were starting to rule markets, and hedge funds like the one he managed were confronting a tougher era. 

So Mr Visser, chief investment officer of Weiss Multi-Strategy Advisers, started to rethink how the $1.7bn hedge fund could survive in a less hospitable environment. The solution was to evolve and meld man and machine. “We are competing against computers these days, so we had to become more efficient,” Mr Visser said. Mr Visser and Weiss are not the only ones making some adjustments— with varying degrees of gusto — to a new investing era defined more by automation, algorithms and big data.

Analysts have dubbed marrying quantitative and fundamental investing “quantamental”, an admittedly ugly phrase, but one that many think will define the future of the asset management industry. These initiatives are proliferating across the investing world, from small boutiques to sprawling asset management empires. In January, JPMorgan’s $1.7tn investment arm set up a new data lab in its “intelligent digital solutions” division to try to improve its portfolio managers, rather than replace them entirely with algorithms. “It augments existing expertise. We don’t just . . . try to come up with strategies out of thin air,” said Ravit Mandell, JPMorgan Asset Management’s chief data scientist. “There’s stuff that happens in the human brain that is so hard to replicate.”

The 18-strong unit focuses on everything from automating and improving humdrum tasks such as pitch books and digital tools for customers, to more high-end demands such as product creation and improving JPMorgan’s investing prowess. The data unit has already used a form of artificial intelligence known as a neural network to analyse years of corporate earnings call transcripts to identify which words are particularly sensitive for markets, or might augur trouble.

That frequent uses of “great” and “congratulations” are generally good for a stock price, and talk of debt covenants and inventory overhangs are bad, might be obvious to any human fund manager, but they can only listen to or read a limited number of transcripts. A machine can scour thousands.
JPMorgan Asset Management’s data scientists are creating an alert system that will ping its portfolio managers whenever transcripts are particularly positive or negative, and voice analytics that mean they can even detect worrying signals in someone’s intonation.

Some investment groups are starting to use technology to spot well-known behavioural biases. For example, Essentia Analytics crunches individual trading data and looks for common foibles, such as fund managers’ tendency to over-trade when on a losing streak, or hang on to poor investments for too long to avoid crystallising losses. When that happens, fund managers get sent an automated but personalised email signed “your future self” reminding them to be aware of these pitfalls.

“A computer can remind you to follow your own process,” said Clare Flynn Levy, Essentia’s founder. “It’s like a little light on your car dashboard flickering to remind you you’re running out of oil.” Weiss’s chief data scientist Charles Crow has built something similar for the hedge fund: a digital “baseball card” system that analyses and ranks its portfolio managers according to 17 parameters, such as stale positions or movements in correlations, and alerts them to any issues.
In parallel, Weiss’s top managers have a dashboard to allocate money to various teams, showing which ones are good at timing, but poorer at portfolio construction, or are expert stockpickers but have sectoral biases. This helps Mr Visser monitor for hints of crowded trades. There are plenty of “quantamental” sceptics. Many pure quants are doubtful that traditional asset managers can master anything but the rudimentary, commoditised parts of their craft. Meanwhile, many traditional investors argue that it is an overhyped fad that is feeding shorttermism.

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Even fans admit that the cultural shift needed to fully embrace these new techniques by largely middle-aged investors is so significant that it could take years before the full potential of “quantamental” investing is realised.

“Behavioural change is the hardest part,” said Ms Flynn Levy, herself a former money manager. “I think an entire generation of fund managers have to age out of the industry before we really see big changes.”

Nonetheless, few money management executives doubt that technology will play an everincreasing role, and many are hopeful about the potential to invigorate the industry’s often patchy investment results.

For example, it appears to have helped Weiss last month, when many hedge funds were clobbered after having been sucked into technology stocks. Mr Visser declined to comment on performance, but an investor document seen by the Financial Times indicates that Weiss’s main fund sidestepped most of October’s torrid markets, and is up 6.3 per cent so far this year.

Mr Visser admitted that not all the hedge fund’s portfolio managers were thrilled at the new measurements, tools and expectations, but argued that the quantitative tools were fair, objective and necessary. “They either want to get better and embrace it, or they fight it,” he said. “But it’s a case of adapt or die.”

Copyright The Financial Times Limited 2018. All rights reserved 

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FAIR CREDIT PROVIDER FAIR FOR YOU REACHES £10 MILLION LENDING HIGH

Flexible credit provider Fair For You has provided a total of £10 million loans since it was established in 2015. Approximately £650,000 in loans has been issued in October 2018 alone, the highest amount ever issued in a single month. 32,000 loans have been granted by the company overall.

 

Fair For You was founded by Angela Clements to combat high-cost weekly payment stores. Through providing fair, flexible and affordable credit, the company ensures vulnerable, low-income families never have to go without essential household items.

 

The not-for-profit company has had an immeasurable social impact. According to an independent calculation by the Centre For Responsible Credit, Fair For You’s work has led to a £16 million poverty premium saving.

 

Fair For You’s work has garnered the attention of celebrities and business professionals alike, who are keen to make a stand against universal credit. Actor and founder of End High Cost and Credit Alliance, Michael Sheen, and MoneyMagpie Director, Jasmine Birtles, are just two of the company’s supporters.

 

On hearing about Fair For You’s financial success, Michael said:

 

I’ve just heard the excellent news about Fair For You providing a total of £10 million in loans since the company was founded. That’s £10 million of fairly and responsibly distributed finance to those who otherwise might have been trapped by a high cost credit provider to buy essential items for their homes. I’m a huge supporter of Fair For You, their values and the fantastic work the team does to combat unfair high cost lending and protect the financially vulnerable. The social impact of Fair For You is immeasurable, and I look forward to seeing the company grow and their work continue long into the future.’

On average, customers save £527 per item when choosing Fair For You over rent-to-own providers. Not only does Fair For You save people money, but it reduces the crippling stress and anxiety felt by those facing financial strain. Jasmine Birtles has witnessed first-hand the great work Fair For You does:

 

I’ve met many Fair For You customers who need an alternative to high-cost credit, particularly in emergencies; from the washing machine breaking to their child sleeping on a mouldy bed. Fair For You helps thousands of families every month and more people should know about their service, and avoid the debt trap that high-cost credit providers put them into.’

 

Speaking of Fair For You’s success, founder Angela Clements said:

 

This is the first time in a generation that a lower income consumer-led, unique credit solution has been created. Off the back of our Firm of the Year win at the Consumer Credit Awards, we’ve secured a partnership with Dunelm, who joins the likes of Hotpoint in backing our organisation. This is an exciting milestone for us, and I anticipate more growth as we continue our goal of creating a mainstream alternative to high cost credit in the UK.

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BORROWING £50 MORE FOR A CAR LOAN COULD SAVE YOU UP TO £1600 IN INTEREST

Borrowing more for a car loan could save you money, according to research by What Car? 

 

 

Borrowing just £50 more for a new car loan can make it cheaper than taking out a smaller loan according to new research by What Car?, the UK’s leading consumer advice champion.

Analysis of the UK’s leading high street lenders suggests that borrowing the extra amount could save motorists up to £1600 over the course of the repayment period.*

Loans of £5000 typically have lower interest rates than smaller loans. For example, the repayment total of a £5000 loan from TSB over four years comes in around £1300 cheaper than the repayment of a £4950 loan over the same period.

Similarly, at Lloyds the repayment on a £7500 loan over four years is £1601 less than the repayment for borrowing £7450.

What Car? editor Steve Huntingford said: “We would always recommend borrowing as little as possible, but where the loan amount is close to the threshold for a lower interest rate, borrowing as little as £50 extra could save you 10 times that amount, so borrowers should do their homework.”

This trend was most commonly seen when analysing borrowing of amounts between £4500 and £8000.

Research shows that UK motorists are increasingly using finance options to aid with the purchase of cars. Within the first six months of 2018 there was a rise of 8% in car finance lending, with it topping £10 billion.**

However, while taking out a slightly bigger loan can save you money, there is a cut-off point, with loans of more than £8000 costing the borrower more the more they borrow.Savvy shoppers are able to capitalise on these trends by not only borrowing smartly, but by using the What Car? Target Price on What Car? New Car Buying to ensure they get the best deal. 

Car finance top tips: 

Shop around – compare the types of finance available and choose the best option available to you

Don’t stretch yourself – only borrow within your means, making sure you can afford the repayments

Additional charges – be aware of additional charges and always read the small print of your loan to be sure you don’t end up with any nasty surprises

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Vodafone signals reassuring performance as it maintains fundamental dividend

  • Shares trading up 7% in early trading despite first half loss of €7.8bn as investors share relief at dividend upkeep

  • Still too early to evaluate new CEO’s performance but signs are encouraging as digital transformation accelerates and demand is high

  • We currently recommend Vodafone as a ‘buy’ for medium risk investors

As Vodafone updates the market, Helal Miah, investment research analyst at The Share Centre, explains what the news means for investors:

“After a terrible share price performance since the start of the year, Vodafone provided a more reassuring set of half year results today. As expected, it reported lower group revenues and a reported loss of €7.8bn (which was significantly lower compared to last year) as a result of asset impairments and the loss on disposal of various businesses, mainly Vodafone India, while there were also foreign exchange headwinds. There was the issue of higher levels of competition in Italy and Spain during the period however, investors should appreciate that the organic and adjusted figures were quite encouraging. Organic service revenues headed higher by 0.8%, while there was good momentum in fixed broadband.  Demand from the emerging markets and Internet of Things helped to keep data demand heading higher. Overall, these numbers were better than what the market had anticipated and investors will be somewhat relieved to see that the share price this morning is trading higher by roughly 7%.

 

“Nonetheless, the rally in the shares may be better explained by the fact that the dividend has been maintained, which many investors felt could have been chopped given the reported losses and the tough trading conditions the group has faced in various regions this year. The interim dividend was upheld at 4.84 eurocents while management intends to pay 15.07 cents for the full year.  Investors will also have been further reassured as the management narrowed their adjusted organic EBITDA growth to +3%. However, investors should acknowledge that the dividend for the time being is unlikely to grow further as the management have stated that it will only be raised when the net debt to EBITDA reaches 2.5-3x, currently it stands at roughly 4.5x.

 

“We are still in the early days of Nick Read’s tenure as CEO, so it will be hard to judge his performance just yet. He has though, made some encouraging signs as he stated his focus will be on greater consistency of commercial executions, accelerating digital transformation, radically simplifying the operating model to generate better returns from the group’s assets. Together he expects this to drive revenue growth and lower operating costs by at least €1.2bn by 2021.

 

“For investors in Vodafone, this morning’s results will have provided a little relief to the downward pressure on the shares we have seen this year. It will also have eased worries of the dividend which is very attractive, currently in excess of 8%.  With the shares this low, we take the view that the shares are attractive priced for some investors taking a contrarian approach and seeking income while willing to accept a low to medium level of risk.”

Corporate Finance and M&A/DealsEquityFinanceForeign Direct InvestmentInfrastructure and Project Finance

Mobeus invests £9M in fast-growth customer experience specialists, Ventrica

Ventrica, a European, award-winning, outsourced contact centre, has attracted a £9 million investment from Mobeus Equity Partners. Ventrica provides intelligent, multi-lingual and omni-channel outsourced customer service to a range of global ‘blue-chip’ brands.

“Ventrica is right in the sweet spot for the growing outsourcing contact centre market”

Southend-based Ventrica was founded in 2010 by Dino Forte and has undergone rapid growth, doubling in size over the last two years. Ventrica is an innovation leader in the changing sales and customer service sector. As e-commerce continues to grow, especially in the retail space, and customers expand their communication channels from the phone to email, social media and webchat, companies are increasingly looking to specialists to provide around the clock customer-facing support. Ventrica works closely with its clients, leveraging its people, technology (including support for Artificial Intelligence and Automation) training and resourcing expertise to provide a high quality service, across multiple channels, that supports their brand and their values. 

Ventrica is already one of Essex’s top employers and now plans European expansion

Ventrica is a key employer in Southend and in 2017 the company launched a second site in the town. Employing over 450 staff, and growing to 600 this year, it is one of the town’s major private employers. With support from Mobeus, the company plans further investment to expand its footprint in the UK and Europe to support its growing multi-lingual client base that serve customers across global markets. However the strategy is to remain medium-sized.

Danielle Garland, Mobeus Investment Manager, said, “Ventrica is right in the sweet spot for the growing outsourcing contact centre market – it is large enough to deliver multilingual and leading-edge technology solutions to its blue-chip clients but small enough to be dynamic and innovative and to provide the personalised service its clients require. As more clients onshore back to the UK, Ventrica is very well placed to continue to deliver very strong growth.”

Dino Forte, Ventrica CEO, added, “Mobeus stood out as the right partner because of the team’s immediate enthusiasm for, and deep understanding of, our offering at Ventrica. We have a significant market opportunity and are winning new customer contracts at an increasing rate and of an increasing scale. With Mobeus as a partner, we are well positioned to strengthen our team to support our significant growth whilst also allowing us to better focus on our existing clients which will be our key priority moving forward. 

Mobeus Partner Ashley Broomberg worked with Danielle Garland who sourced and led the transaction on behalf of Mobeus. Guy Blackburn, Mobeus Portfolio Director, has joined the board to support Ventrica in achieving its full potential. Dino Forte was advised by Sarah Moores and Rob Dukelow-Smith (Forward Corporate Finance). 

ArticlesCash ManagementFX and PaymentLegalStock Markets

Keeping your Payment options open, by Anderson Zaks

EPOS, MobilePOS, Pin on Glass, Pin on Mobile – there’s a lot to choose from for today’s merchant. Adina Ahmed, Chief Technology Officer at Anderson Zaks explains some of the latest options.

“In many emerging economies, people are by-passing traditional bank and card accounts altogether and adopting mobile payments”

Mobile phones have revolutionalised the way we live today. The way we communicate, watch TV and other online entertainment, and, the way we shop. The next obvious step, is the way that we manage our money and pay for goods and services. But these days, it isn’t just settling the bill in a restaurant, or buying something enticing in the sales, with contactless people are paying for their morning coffee, and with PSD2 and the associated deregulation, they will soon be able to make direct payments to each other. In many emerging economies, people are by-passing traditional bank and card accounts altogether and adopting mobile payments in much the same way that they have missed out broadband landlines – it’s a whole layer of infrastructure that they simply don’t need. 

The payment market in China is a prime example where most people don’t have a credit or debit card, or plastic of any kind. They have leapfrogged straight to mobile apps and user friendly ecosystems that seamlessly blend social media, ecommerce, payment and other finance functions. Consumers in China now rarely carry a wallet or cash, and even buskers display a QR code so that people can leave tips. 

Consumers in the UK, particularly younger people that are now coming into the workplace (millennials) expect to pay for everything contactless, many don’t carry cash. This presents a problem for the smaller retailer or merchant. How do they take payments without a full blown EPOS system? There are a whole range of options now opening up to merchants in the UK, and as evidenced in China, they don’t need a heavy IT implementation with all its associated costs, nor are they tied into long contracts with banks or card providers. 

PIN on Glass (POG) solutions are already available in the UK. As the name suggests, PIN on Glass has evolved from the traditional PIN pad so that merchants can now use a touchscreen device to capture the PIN. There are a range of versatile devices, referred to as SmartPOS, that have been designed for this very purpose. Typically run on Android, they have additional security features baked in, a scanner for bar codes and QR codes, and can print receipts. The beauty of these devices is that they can run with a user-friendly app, enabling smaller merchants to operate using the device as a standalone solution, without the need to have a full blown EPOS solution.

These purpose built POG terminals connect directly to a bank, to accept payment. They are sleek and modern, and the apps that run on them are intuitive and easy to use for both staff and the consumer. The devices run with all current card technologies including swipe and contactless, providing an all in one solution so that the merchant doesn’t need a computer in the shop or at whatever location they need to take payments. 

For independent software vendors (ISV), POG devices enable them to migrate their existing POS solutions to a smaller, portable device, opening up the market to much smaller merchants than they might have otherwise targeted. 

At Anderson Zaks we are already working with several ISVs to incorporate our payment platform into their PIN on Glass solution. 

High Net-worth IndividualsWealth Management

Under the radar cyber attacks costing financial services companies $924,390 and getting worse

EfficientIP’s DNS Threat Report reveals alarming 57% attack cost rise in last 12 months

Global DNS Threat Report, shared by EfficientIP, leading specialists in network protection, revealed the financial services industry is the worst affected sector by DNS attacks, the type cyber attackers increasingly use to stealthily break into bank systems. 

Last year, a single financial sector attack cost each organization $588,200. This year the research shows organizations spent $924,390, to restore services after each DNS attack, the most out of any sector and an annual increase of 57%.

The report also highlights financial organizations suffered an average of seven DNS attacks last year, with 19% attacked ten times or more in the last twelve months. 

Rising costs are not the only consequences of DNS attacks. The most common impacts of DNS attacks are cloud service downtime, experienced by 43% of financial organizations, a compromised website (36%), and in-house application downtime (32%). 

DNS attacks also cost financial institutions time. Second to the public sector, financial services take the longest to mitigate an attack, spending an average of seven hours. In the worst cases, some 5% of financial sector respondents spent 41 days just resolving impacts of their DNS attacks in 2017.

While 94% of financial organizations understand the criticality of having a secure DNS network for their business, overwhelming evidence from the survey shows they need to take more action. Failure to apply security patches in a timely manner is a major issue for organizations. EfficientIP’s 2018 Global DNS Threat Report reveals 72% of finance companies took three days or more to install a security patch on their systems, leaving them open to attacks. 

David Williamson, CEO, EfficientIP, comments on the reasons behind the attacks. “The DNS threat landscape is continually evolving, impacting the financial sector in particular. This is because many financial organizations rely on security solutions which fail to combat specific DNS threats. Financial services increasingly operate online and rely on internet availability and the capacity to securely communicate information in real time. Therefore, network service continuity and security is a business imperative and a necessity.”

Recommendations
Working with some of the world’s largest global banks and stock exchanges to protect their networks, EfficientIP recommends five best practices:

Enhance threat intelligence on domain reputation with data feeds which provide menace insight from global traffic analysis. This will protect users from internal/external attacks by blocking malware activity and mitigating data exfiltration attempts.

Augment your threat visibility using real-time, context-aware DNS transaction analytics for behavioral threat detection. Businesses can detect all threat types, and prevent data theft to help meet regulatory compliance such as GDPR and US CLOUD Act.

Apply adaptive countermeasures relevant to threats. The result is ensured business continuity, even when the attack source is unidentifiable, and practically eliminates risks of blocking legitimate users.

Harden security for cloud/next-gen datacenters with a purpose-built DNS security solution, overcoming limitations of solutions from cloud providers. This ensures continued access to cloud services and apps, and protects against exfiltration of cloud-stored data.

Incorporate DNS into a global network security solution to recognize unusual or malicious activity and inform the broader security ecosystem. This allows holistic network security to address growing network risks and protect against the lateral movement of threats.

data quality
Banking

Tackling the Challenge of TRIM

Tackling the Challenge of TRIM – How Banks Can Make Sure their Data Quality Processes are up to Scratch

by Martijn Groot, VP of Product Management, Asset Control

The Targeted Review of Internal Models (TRIM) is underway and banks across the eurozone will already be feeling the effects. Supervised by the European Central Bank (ECB) and first launched in 2017, the initiative is designed to assess whether the internal risk assessment models used by banks meet regulatory requirements and whether their results are reliable and comparable.


What is TRIM?
As part of the programme, the ECB is reviewing the banks’ models, providing them with ‘homework’ to improve their processes, and then returning to inspect. In carrying out this process, however, the ECB understands that detailed discussions with banks about their risk assessment models will be of limited value if they can’t trust the data being fed into them.

TRIM builds on the results of the Basel Committee for Banking Supervision’s BCBS 239 document, published in 2013. While BCBS 239 laid out 14 risk data aggregation principles for banks to abide by, it was quite generic. TRIM is more specific – especially around data quality aspects and measurements.

In fact, TRIM provides a range of governance principles for developing a data quality framework that covers relevant data quality dimensions including timeliness, completeness, accuracy, consistency and traceability. 


The Principles of TRIM
In order to comply with TRIM, banks need to demonstrate they can trace the price they have used historically for a model or for a financial instrument valuation through the data supply chain back to original sources. They also need to know what processes have been carried out on the data, including checks that have been conducted, what the sources are, what were the original parameters and data quality rules, and have they been changed over time? Traceability is the term used to describe this in the TRIM document but data lineage, effectively the data lifecycle that includes the data’s origins and where it moves over time, is the broader term more widely employed in data management.

TRIM also contains important reporting guidelines –  including that banks will need to report on how often they have proxied their market data inputs or risk calculations. 

Doing this also defines a process for how the bank has derived and validated this proxy. Is it really a comparable instrument? Does it behave similarly to the original instrument?

In other words, in line with the focus on data quality in TRIM, it is important that banks are regularly validating their proxies. Finally, to ensure they have a better grasp of the quality of the market data they use in risk calculations, they also need to ensure they have a handle on how much data is stale per asset class.

Typically, today most banks would struggle to comply with many of the data quality guidelines TRIM lays down. Most have no data quality or control frameworks in place or, at best, assess quality in different isolated silos. As such, they don’t have the ability to report daily on key data and metrics. They may have implemented checks and controls but generally they have little real insight into data across the whole chain.  Very few have a full audit trail in place that describes how data flows from sources through quality checks and workflows into the financial models, and that does not just track data values but also the rules and the rule parameters acted on it.


Achieving TRIM Compliance
So how can banks meet the TRIM guidelines? Banks first need to get the basic processes right. That means putting a robust data governance and data quality framework in place. To do that, they need to document their data management principles and policies. They also need to agree on a common data dictionary and understand more clearly exactly what they are measuring, including how they define financial products across the group and the control model for the whole lifecycle. 

The next stage will see banks putting the technology that enables them to achieve this in place. Organisations first need a data management system that has the end-to-end capability to gather, integrate and master key data, derive risk factors and publish them to different groups. That should provide banks with a single funnel and consistent set of data and data quality metrics that support TRIM compliance.

For banks that are able to achieve all this, TRIM compliance is just one of the benefits they can expect to see. In fact, some of the remediation they will have to do to comply will also be required for key regulations, including the Fundamental Review of the Trading Book. However, for many, TRIM is their current focus and with the programme expected to run until 2020, banks know there is still work to do to meet its guidelines.

Bond Investment
Transactional and Investment Banking

Bonds remain firm fixture in portfolios moving into 2019

Bonds remain firm fixture in portfolios moving into 2019

  • Nearly three quarters of advisers are either looking to write more bond business in the next year 
  • The majority of financial advisers (55%) believe onshore bonds play an important role in the advice they give to clients
  • Financial advisers are recognising the benefits of writing bonds, with three in five (61%) stating they are more useful than most advisers believe

Nearly three quarters (73%) of financial advisers said they were either considering or planning to increase the amount of bonds they write for clients in the next year, with exactly a quarter (25%) stating they would definitely increase the amount they write, according to new research from Canada Life.

 

Richard Priestley, Executive Director of Canada Life UK, commented: “Despite the complex, rapidly evolving landscape, the popularity of bonds with advisers shows no signs of slowing. Bonds continue to remain a firm fixture in portfolios, with many advisers recognising the importance and usefulness they hold as a defensive investment option for their clients.

 

“It is unsurprising that more financial advisers are recognising the benefits of bonds, such as top slicing relief, compared to a year ago. However, with 2019 on the horizon, advisers who have yet to consider writing more bond business for their clients in the next twelve months would be wise to consider this option.”

 

The majority of financial advisers (55%) believe onshore bonds play an important role in the advice they give to clients. While three fifths (61%) say bonds are more useful than most advisers believe, a slight increase from 2017 (60%). The number of advisers recommending international bonds to their clients has also risen slightly year-on-year, up from 17% in 2017 to 18% in 2018.

 

Financial advisers are also increasingly recognising the benefits and value of bonds, compared to twelve months ago.

 

Over two thirds (67%) of financial advisers cite tax deferral options as an advantage of using bonds, up significantly from just under half (49%) last year. Meanwhile, over three in five advisers (62%) say top slicing relief is one of the main advantages of writing bonds, a substantial increase from 48% in 2017.

 

Of those planning to write more bonds in the next twelve months, two in five (40%) advisers plan to write a mixture of both onshore and offshore, while over two fifths (42%) intend to only write more onshore bonds.

 

Finance

Scrutiny on the Data Supply Chain

Scrutiny on the Data Supply Chain

by Martijn Groot, VP of Product Management, Asset Control

The idea of a ‘supply chain’ is most commonly associated with the manufacturing process, however, the concept is now increasingly being applied to the way that financial services firms manage data. While businesses across the financial services space deal with growing volumes of raw data, rather than raw materials, the parallels are striking.

As with any supply chain, being able to trace materials or data across the whole process is very important. In the data supply chain, financial services companies need to understand and to audit what happens to the data across the process, who has looked at it, how it has been verified and they also need to keep a full record of any decisions that are made. Ultimately, they need to ensure traceability, that they can track the journey of any piece of data across the supply chain and see both where it has been and where it finally ends up.   

The benefit for financial services firms who reach the end of this data supply chain is that the result of this process supports informed opinion that in turn drives risk, trading and business decisions. 

Bringing the data together in this way is important for many financial services firms. After all, the reality is that these businesses, today even more than pre-crisis, typically have many functional silos of data in place, a problem made still worse by the preponderance of mergers and acquisitions taking place across the sector in recent times. Typically today, market risk may have its own database, so too credit risk, finance stress testing and product control. In fact, every business line may have its own data set. Moreover, all these different groups will all also have their own take on data quality. 

More and more financial services appreciate that this situation is no longer sustainable. The end to end process outlined above should help to counteract this but why is it happening right now? 

Regulation is certainly a key driver. In recent years, we have seen the advent of the Targeted Review of Internal Models (TRIM) and the Fundamental Review of the Trading Book (FRTB) both of which demand that a consistent data set is in place. It seems likely that the costs and the regulatory repercussions of failing to comply with this will go up over time.

Second, it is becoming increasingly costly to keep all these different silos alive to support it. A lot of these silos are internally developed systems. The staff who originally developed them are often no longer with the business or have a completely different set of priorities, so it makes for a very costly infrastructure. Finally, there is a growing consensus that if a standard data dictionary and vocabulary of terms and conditions are used within the business, and there is common access to the same data set, that will inevitably help to drive a better and more informed decision-making process across the business.


Finding a Way Forward

To address these issues and find a way of overcoming the data challenges outlined above, organisations can begin by ensuring that they have a 360˚ view of all the data that is coming into the organisation. They need to make sure they know exactly what data assets there are in the firm – what they already have on the shelf, what they are buying and what they are collecting or creating internally. In other words, they need to have a comprehensive view of exactly what data enters the organisation, how and when it does and in what shape and form.

Firms need to, therefore, be clearer not only about what data they are collecting internally but also what they are buying. If they have a better understanding of this, they can make more conscious decisions about what they need and what is redundant and prevent a lot of ‘unnecessary noise’ when it comes to improving their data supply chain.

They also need to be able to verify the quality of the data of course – and that effectively means putting in place a data quality framework that encompasses a range of dimensions from completeness to timeliness, accuracy, consistency and traceability.

To deal with all these data supply chain issues, of course, businesses need to have the right governance structure and organisational model in place. Consultants can help here in advising on processes and procedures and ensure for example that the number of individual departments independently sourcing data is reduced and there is a clear view in place of what is fit for purpose data.

The Role of Technology

Technology can play a key role, of course, in helping organisations to get a better handle on their data supply chains. For most businesses, a primary requirement is to have good data sourcing and integration capability in place. This means systems that understand financial data products but also the different data models and schemas that are in place to identify instruments, issuers, taxonomies and financial product categorisations.

The chosen solutions should also be able to quickly and easily move between one set of identifiers and classification schemes to another. Organisations also need the capability to support the workflow process and workflow integration to effectively manage a process whereby users can easily interact with the data either to include their own data in the integration or to check the result of various screening rules that affect the quality of the data.

Businesses also need a data reporting capability. Technology chosen to fulfil this role must be capable of providing metrics on the impact of all the different data sources the organisation has bought, what benefits it has achieved from those sources; what kind of quality are they and what gaps are there in the data, and where is the organisation in providing this data to business users for ad-hoc usage.

Beyond understanding and monitoring their supply chains and ensuring that an auditing and traceability element is in place, financial services businesses must also guarantee that data governance and data quality checking is fully implemented. After all, to get the most from their data supply chains they must make the data itself readily available to users to browse, analyse and support decision-making processes that ultimately contribute to driving business advantage and competitive edge.

TravelPerk
Finance

TravelPerk announces 39m GBP Series C investment

TravelPerk announces 39m GBP Series C investment led by Kinnevik to transform 1 trillion GBP business travel market

TravelPerk, the Barcelona-based startup which has become the fastest growing ‘Software as a Service’ company in Europe, has secured 39 million GBP in Series C funding from some of the world’s most successful technology investors including Kinnevik, Yuri Milner and Tom Stafford. This new funding will enable the firm to expand into new markets and accelerate its dramatic growth towards its ambition to become the world’s leading corporate travel management platform.

According to the Global Business Travel Association, 50% of business travel happens outside of company policy often because existing platforms are outdated, can’t offer the choice or prices of consumer sites, and require travel managers and finance teams to endure multiple platforms, emails and calls back and forth to manage a single trip – costing companies valuable time and money, while frustrating employees and preventing growth.

TravelPerk is solving this problem by simplifying the process for hundreds of thousands of travelers from some of the world’s most influential companies including Uber and Transferwise – cutting the time needed to manage a trip from 3 or 4 hours to just 10 minutes. By streamlining the process, TravelPerk is saving companies more than 20% in annual travel costs.

The company’s unique platform hosts the world’s largest bookable travel inventory, and brings all the necessary tools and resources to manage trips from booking to accounting into one simple, smart, consumer-standard interface. The platform allows travelers to quickly and seamlessly compare, book and invoice cars, trains, flights and hotels from a wide range of major providers including Booking.com, Expedia and Airbnb – with 24/7 support.

TravelPerk CEO Avi Meir said: “We believe business travel should be as simple as personal travel – if not easier. As businesses grow beyond borders, organising trips is one of the most painful and unnecessary obstacles they face to expanding.

“TravelPerk is breaking new ground to propel business travel into the 21st century, disrupting a mammoth and outdated 1.3 trillion USD market – ensuring distance is never a barrier to future growth.”

“We are proud to have the backing of investors with a unique track record of supporting other market disruptors that have transformed entire industries.”

In this latest round, the company is also being supported by existing investors such as Felix Capital, Target Global, Spark Capital, LocalGlobe, Sunstone and Amplo, who back market-changing unicorns including Slack, Trello, Farfetch, Deliveroo and Delivery Hero.

Since being founded in 2015 by CEO Avi Meir and CPO Javier Suarez, TravelPerk has increased revenues by 700% growth year on year, and has now raised nearly 75m USD in total funding.

This new injection of funding will equip TravelPerk to expand into new markets, enlarge its client base by working more with small enterprises and augment its technology offering including integrating travel and expenses management into the platform.

Having tripled the size of its team in the past year, TravelPerk is opening its first office in the UK, and is soon also to build bases in Berlin, Amsterdam and Paris. The UK business travel market was worth 50 billion USD in 2017, and this initial investment will allow TravelPerk to simplify travel for customers such as Aesop, Bowers & Wilkins, Adyen and Farfetch.

Chris Bischoff, Senior Investment Director at Kinnevik, said: “We are excited to invest in TravelPerk, a company that fits perfectly into our investment thesis of using technology to offer customers more and much better choice. Booking corporate travel is unnecessarily time-consuming, expensive and burdensome compared to leisure travel. Avi and team have capitalised on this opportunity to build the leading European challenger by focusing on a product-led solution, and we look forward to supporting their future growth.”

Algotechs
Transactional and Investment Banking

Algotechs’ Algo Trading Software – The True Future Of The Investment Industry

The digital revolution has forever changed the investment world

Algotechs is a software company that generates profits using an algorithm catered to the Capital Market. In September, the firm was featured in Wealth & Finance International’s 2018 Global Business Excellence Awards, receiving the award of ‘2018’s Leading Algo Trading Company’. Following this well-deserved acknowledgement, we spoke with Roy Evans, Chief Marketing Officer at Algotechs, to find out more about this innovative firm and software.

The digital revolution has forever changed the investment world. As technology develops, the sector evolves with it, as firms look to capitalise on the opportunities and benefits of tech adoption. In recent years, this has created a schism as firms keep apace of the latest developments or choose to stick to more traditional approaches of investments and trading. In the wake of this division, few firms have made their mark as dominantly as Algotechs has. As the leading international Algo Trading company, Algotechs represents the cutting edge of a sub sector that has reinvigorated trading for the modern age.

To start the interview, Roy takes a moment to detail Algotechs’ operations. “Our software is based on a complex and intelligently designed mathematical equation. We provide the ability for any interested investor to benefit using the brilliant ATS software. Whether it be a businessman interested in diversifying his financial portfolio, a couple looking to secure their children’s future or an individual planning a better future for himself. Our company strives to allow any interested investor to profit using our software.”

This ties intrinsically to Algotechs’ mission: to provide a service that outmatches human capabilities, and by extension, their human-limitations. “Algotechs’ goal is to provide a software that can make the precise, speedy and accurate trading decisions that are limited when it comes to human capabilities. This is achieved by using an automated system that works based on years of statistical data and Capital Market trends. The software requires absolutely no previous experience or knowledge on the investors part, minimising the time consumption required to execute trades. In addition, there is absolutely no emotion involved in the decision making, no subjectivity, no hesitation or mistakes. It’s all done according to predefined, carefully calculated parameters.”

On the back of this sentiment, the conversation soon turns to the future of investments, and how, perhaps, Algotechs represents an inevitability. Algorithms, AI, machine operated systems are the words that are currently being used in the industry, as they look set to permanently replace human-based trading. Roy fundamentally agrees: “As technology changes and renews itself all the time, Capital Market technology develops as well. Today, Capital Market trading through software is becoming the more dominant option. Human trading is becoming a thing of the past, due to human-limited capabilities. Major institutions, banks and hedge funds already operate mostly using automated systems. Because of this, Algotechs’ automated trading software needs to stay on top of the game by providing precise and powerful transactions that are constantly renewed and improved.”

“While the Capital Market is on an upward trend for the past 10 years, it is relatively easy for the private trader to make profit. When -and there is always a when- the market turns a different direction, most private traders are unable to cope with the reversal of the trend and cannot maintain their successful yields, both because of the time consumption, and the lack of speed required to execute quick, precise and completely accurate trades, which is exactly what our Algorithm was designed to do. It is important to keep in mind, that history has proven that since the invention of machinery, in every confrontation between man and machine – machine has always prevailed.”

As we come to the end of the interview, Roy moves to discuss Algotechs’ future in an industry that seems all but guaranteed to favour their endeavours.  “We see a bright future with our friend referral program, which expands with new clients every day. As a successful company, we trust that our satisfied customers will want to have their friends and family members invest as well. Therefore, we have a friend referral program which provides a bonus for both the client who brings a friend as well as for the friend who joins the company. We definitely see this growing and reaching new heights.

“We have numerous new projects on the horizon, some of which include; rebranding, a new and improved website to come along with it and much more. Stay tuned to find out what other surprises we have in store! It also goes without saying that Algotechs hopes to continue providing consistently high returns and strong clientele service.”

Company Details:

Company: Algotechs

Website: www.algotechs.com

Telephone: +44 20 38 689 901 

Support Email: [email protected]

Pay in the legal sector
Articles

Pay in the legal sector: men vs women

April 2018 was the deadline by which large UK firms (those with more than 250 people in their employ) had to publish their pay data. The government deadline was set in order to explore whether the gender pay gap was still a prevailing issue, and if it was, how badly skewed the pay rates were between men and women.
Law firms were among the first to respond, according to The Law Society Gazette. To investigate the data further, we’re joined by accident at work solicitor firm, True Solicitor:

The April deadline

The British government requested pay data to be published by 4th April 2018. The results can be accessed here. Though it came as no surprise that the pay gap was still prevalent, the sheer scale of difference between men and women’s pay across businesses was quite alarming. The Independent reported on Ryanair’s revelation that women are paid 67% less in their company for example.

Law firm pay

Comparatively, law firms didn’t reflect too badly in their pay data, but there is indeed still a gap. A law firm in South Yorkshire reported that the women in their workplace earned a 15.9% less median hourly rate compared to their male counterparts. However, a London-based law firm saw their women’s median hourly rate at 37.4% lower than men’s.

2018 saw the largest international survey of women in law, with The Law Society receiving responses from 7,781 people. The study found that while 60% were aware of a pay gap problem in their workplace, only 16% reported seeing anything being actively done about it. 74% of men said there was progress regarding the difference in pay between the genders, but only 48% of women agreed with that statement.

Why is there a gap in gender pay?

What factor, or factors, are contributing to the gender pay gap? Is it a difference in bonuses, or are higher job positions less readily available for women?

Women received a median bonus pay that was 20% lower than their male co-workers, according to data published by the previously referenced South Yorkshire law firm. The London-based firm noted a 40% lower median bonus pay for women compared to men. It clear that bonuses are also suffering from the same gender discrimination as standard wages. Furthermore, in terms of job roles, The Law Society’s survey showed 49% of law workers believe that an unacceptable work/life balance is needed to reach senior roles and is to blame for the gender pay gap, so it is feasible that starting a family is deemed a disadvantage for women.

There’s a difference in view between men and women starting a family, says The Balance Careers, with men being regarded favourably when starting a family. But for a woman, having children brings an unfair stigma of unreliability, that they may put their family first. This can cause discrimination when aiming for higher roles within the firm, such as partner positions.

Women in higher roles

Sadly, for women who attain the status of partner in a law firm, the pay gap remains. In fact, according to The Financial Times, female partners in London-based law firms earn on average 24% less compensation than men. 34% of women earn less than £250,000, where 15% of men earn less than £250,000.

Dealing with the pay gap

The BBC published many ideas for how to resolve the gender pay gap. These suggestions include:

• Better, balanced paternity leave — allowing fathers to take paternity leave, or having a shared parental leave, would allow mothers to return to work earlier.
• Childcare support — childcare is expensive! Support for childcare expenses would help both men and women in the workplace.
• Allowing parents to work from home — the ability to work from home while raising a family would open up additional opportunities for women to balance both a career and a family.
• A pay raise for female workers — a simple solution, but a pay raise for women can quickly equalise the pay rate between men and women.

Inheritance Tax
Family OfficesIndirect TaxInheritance TaxReal Estate

Number Of Retail Investors Seeking IHT Advice Set To Rise

Advisers highlight expected increased use of flexible IHT solutions for clients

More than three out of four (78%) financial advisers expect the number of retail investors seeking help for IHT planning to increase over the next three years, according to new research from TIME Investments, which specialises in tax efficient investment solutions.  The findings come as IHT receipts hit a record £5.2 billion in 2017-18 despite the introduction of an additional nil-rate band.

Six out of ten (63%) advisers also predict an increase in the number of IHT products and investment solutions to be launched in the UK.  However, whilst this will offer more choice to investors, it also comes with a health warning – 88% of advisers questioned are concerned that new products will be launched by firms that don’t have the appropriate track record and/or expertise.

Two thirds of advisers predict an increase in the use of Business Relief (formerly known as Business Property Relief) over the next three years to help people reduce their IHT liabilities.  To encourage investors to support UK businesses, the Government allows shares held in qualifying companies that are not listed on any stock exchange and some of those listed on AIM to qualify for Business Relief. This means that once owned for two years, the shares no longer count towards the taxable part of an inheritable estate and are free from inheritance tax at point of death.

The accessibility of Business Relief investments and the range of investment opportunities available help to provide flexibility in IHT planning.  Three quarters of advisers felt that the increasing use of Power of Attorney due to rising dementia rates would contribute to the growth in the use of these flexible IHT solutions.

Henny Dovland, TIME Investments’ IHT expert comments: “The number of families in the UK being caught in the IHT net is increasing.  This represents a significant opportunity for advisers specialising in IHT and intergenerational planning and is reflected in our findings that reveal more specialist products are set to be launched in this market. However, care needs to be taken to ensure any new solutions are fit for purpose.  Our specialist team has a track record of over 22 years in this complex area.”

For further information on TIME Investments and its range of products, please visit www.time-investments.com

pros assist
AccountancyArticles

Not Just Your Accountants, But an Extension to Your Business!

Not Just Your Accountants, But an Extension to Your Business!

Pros Assist consists of a gifted team of qualified practicing members of the Institute of Financial Accountants, notably headed by the Director and Senior Financial Accountant, Alom Rouf. We profiled the firm and Alom to discover more about the innovative services that they provide to their clients.

With over 15 years of experience in private practice, advising sole traders and partnership clients alike, Alom leads the Pros Assist team in offering clients expert advice on a diverse range of business support, including guidance on business planning and funding, advising on project viability, as well as all matters relating to taxation and profit.

With such a diverse team, it enables Pros Assist to provide their clients with selection of specialist services which include; SME business advice, personal & corporate tax planning, financial analysis, company incorporation, bookkeeping & accounting and company secretarial & treasury to name just a few.

Throughout the years, Alom has gained a vast amount of experience in evaluating sole trader and partnership clients, to assess whether they would be better off incorporating. In addition to this, he advises clients on how to extract profits in the most tax efficient way. Also, Alom provides clients with a diverse range of business support, advising on project viability, business planning and funding. As the face of Pros Assist, Alom is a very professional, friendly, and approachable accountant.

The team pride themselves in being dedicated to their clients, ensuring all professional needs are taken care of to the highest standard. All members of staff are highly qualified with up-to-date training, as well as regulated by the Institute of Financial Accountants; to ensure that clients can be rest assured that they are in good hands.

One of the USPs at Pros Assist, is the proactive approach which they take in making themselves available at the client’s convenience. The team understand that SME business owners often work round the clock, so they make themselves available with ease of communication via, emails,
texts, and even social media. The teams mobile contact details are made available to the clients ensuring the highest level of care 24/7.

As for the firm’s three core strengths, these are:

• Flexibility: We make ourselves available when you are available 

• Reliability: All our staff are qualified and professionally trained with several years of experience. 

• Affordability: We work on a Fixed Fee basis, so what we quote you in the beginning is exactly what we charge you in the end.

Pros Assist specialise in business start-ups and looking after owner managed businesses. The firm offers all levels of financial assistance – whether you are looking to form your own company and don’t know where to begin, or you have some experience and want to make some changes, or if you simply require an all-round accountant to deal with all your business affairs.

Looking ahead to what the future holds for the firm, Alom and the team at Pros Assist will continue to provide their award-winning excellent advice and guidance to their clients, helping them to get their business off the ground and established in the industry.

 

Contact: Alom Rouf

Company: Pros Assist Highstone House, 165 High Street Hertfordshire, Barnet, EN5 5SU, UK

Telephone: 020 3697 0878

Web Address: www.prosassist.com

The Next Generation of Traders
Capital Markets (stocks and bonds)Stock Markets

The Next Generation of Traders

This new generation of traders is smart. Find out how traders have evolved with technology

James Mathews, CEO of Learn to Trade

The reality of trading taking place on the floor of the stock exchange, with traders shouting down telephones and punching in orders is long gone. As are the days of having to call your stockbroker and place an order. This perception might continue on TV, but the reality is that the modern trader is equipped with a mobile phone.

This new generation of traders is smart. Empowered by hyper-connectivity’s offer of unprecedented volumes of knowledge and 24/7 access to the market, they are tearing down societal constructs and preconceptions. This generation wants to be its own boss. Social media has become a platform to learn from, emulate and showcase success. Wealth creation has gone mainstream. With the millennial and Gen Z traders being some of the most enterprising members of our society, it’s little surprise that an entirely new generation of traders is now emerging. Characteristically, they are entrepreneurial and in many cases self-starters ready to follow their own paths. But, how has technology made trading and finance more mainstream to these generations?

Crypto as catalyst
The appeal of trading has in recent years been catalysed by the public’s fixation on cryptocurrency. With the allure of quick money, Bitcoin epitomised this fascination. Sage traders sceptically watched as this strange decentralised network of digital tokens became mainstream, while novices made their millions. Yet what goes up must come down, and once its value was done exploding, it started spectacularly falling. But with media hype and fabled success stories, the concept of crypto began to tempt casual observers. The ensuing rush to develop user friendly trading apps made the concept even more accessible to the everyday person.

Contributing to this has been the residual sour attitude toward the financial crisis. People have become more suspicious of and disillusioned with the “so called experts” entrusted with handling their hard-earned money. ‘They’ had nearly brought the global economy to its knees. Further backlash was also brought about from charging a lot of money to trade, whether it be pension funds or otherwise. This combination of discontent and new accessibility drove this new wave of do it yourself trading. 

Celebrity of social
Trading is complex. There’s jargon, complicated explanations, and understanding the thinking that went into a certain trading position can be almost impossible at times. Social media has changed all this too. Now there is an active, always online, accessible community of people to simplify, explain and advise. It’s easy to find out what’s going on in the market in seconds. And what’s more there is the celebrity, a new wave of Twitter traders, amateur and professional alike, who have established themselves as trading gurus to be followed, mimicked and aspired to.

The concept of “piggy backing” on other people’s trading is age old, but never before has it been so prolific. It’s proved to be extremely popular, both as a way of profiting from others’ expertise and as a way of learning. But new traders need to remember that sometimes you might be following a loser, and that making correct trades doesn’t always mean you’re being profitable overall.

Good bye 9 to 5
Trading’s popularity has risen along with the ‘side-hustle’, freelance, and sharing economy. Technology has without question been an enabling force behind all of these, as people strive for more reward and flexibility in their working lives. Indeed, there has been a concerted effort to break away from the traditional construct of 9 to 5. How trading maps to this is clear but it is not without risks. It can be seen to promise a lot, with some traders claiming to live off of one trade a day. However the reality the modern trader is facing is that it is just like any other employment in that it takes persistence, patience and grit. What it does offer though is autonomy and flexibility.

With the ever-increasing interest in the viability of pursuing a career in trading for the millennial and Z generations, an onus of responsibility has formed. We expect that in the next few years we will start to see the wider education focus shift, to start to cover money management and investment too. For far too many who missed out on this knowledge it seems like too little too late. Baby boomers now coming into retirement are left considering whether they have enough to see them through, or how they can manage their own account without having to pay people to do it for them. Increasingly, there will be more of a push from all demographics to have an entry point to the market. But with enough knowledge, experience and foresight to understand market volatility and risk anyone can trade with the technology out there and available to them.

banking brands
Banking

Bet on emotion in the battle of the banking brands

Bet on emotion in the battle of the banking brands

Yelena Gaufman, Strategy Partner, Fold7

The ongoing disruption of banking is a well-documented process, and depending on who you ask the outcome is a foregone conclusion. Though the likes of Monzo, Revolut and Starling offering compelling new visions of financial services, there’s more to these brands’ success than innovation alone.

With an Accenture report released earlier this year suggesting U.K consumer trust in banks is at its highest level since 2012, challenger banks are themselves challenged to prove their credibility and value proposition to a wider audience. Where traditional bank brands appeared to have been outmanoeuvred by digital-first rivals, they may yet steal a march on their disruptors by capitalising on a deeper emotional connection.

 

Building on trusted foundations

Where money is concerned, trust in the authority handling it is critical. Despite nimbler challengers and their ability to jump-start innovation quickly, it’s here that incumbents have the advantage. Their legacy of the brand and the institution behind it stands them in good stead as authorities to trust.

From this trust springs opportunity as existing bank brands can leverage the services they already offer to create walled-garden eco-systems that provide value to a range of customers. When banks really start to make use of the data sharing opportunities presented by legislation such as PSD2, they could leverage an array of services and partnerships to add more value to their customers.

So perhaps the battle isn’t as one-sided as it may have first seemed. But, for both sides, fully harnessing the potential of innovation means first figuring out who they want to be, and who they should be trusted by.

What makes people commit to one brand over another, and can override commodity and convenience? Emotional connection.

 

Branding for growth

Neobanks gained an early lead for the freshness and range of utilities they provide. But being feature-led throws up a new challenge: what defines their work, above and beyond the new and the useful?

As new banking and fintech brands hustle to engage new audiences, they must consider a deeper story to tell than of innovation alone. We need to know what their innovations are for – who are they serving? What role do they fulfil in our lives? The art of defining that story is in tying together the operations of a business with its product or service and a sense of purpose to the wider world.

For banking brands, a compelling brand story becomes a tool for showing new customers what they might want to buy into, but it is also useful for the business itself. Done properly, a well-formed brand becomes a strategic prism through which future business decisions can be understood. Is it right to implement feature X versus Y, based on what you stand for and the customers you choose to serve? Or in a crisis, how do you respond to customers and seek to make things right?

These answers should always come back to your brand and the emotional relationship you wish to maintain with your customers. It’s rarely a one-size-fits-all formula.

 

Demonstrating your worth

But how do you prove brand and purpose? It starts with understanding the context of your offering in the lives of your audience.

The 2000’s were a boom period for web start-ups which used increasing user connectivity to supply a new range of internet-powered services we’d never encountered before. So all manner of sites cropped up offering comparison, aggregation, ecommerce, community, entertainment and much more.

 

But as a highly competitive marketplace emerged for each of these kinds of websites, functionality on its own wasn’t a compelling means of distinguishing one from another. So the businesses behind these services had to think differently about the way they operated.

 

Fast forward to today and the vast field of nascent web 2.0 consumer businesses has shrunk massively. Those which thrive today managed to redefine their role to users, embedding the brand and its offering more deeply in our lives through emotional relationships over and above utility.

 

Rightmove’s recent ‘When life moves’ campaign (disclosure: created by Fold7), demonstrates one means of doing this. The campaign is all about our needs and desires, which change with our life stages, and how our dream of a perfect home changes alongside them. Rightmove tapped into the universal need to embrace change and sought to support its customers in that process as an active collaborator.

So RightMove successfully turned its suite of tools into a means of facilitating the hopes and dreams of its users. The result is a brand which is not just relevant to so many of us, but which we feel comforted and empowered by when we turn to it.

This is a fascinating juncture for both incumbent banks and their newer rivals, as the financial services industry opens up with new opportunity. While older brands have scale on their side and a legacy to leverage, start-ups founded on utility are arguably closer to their customer needs. If they can apply the right brand lens to their work today, we may be looking at a radically different banking landscape in the years to come.

Robotics and AI
Banking

Future-Proof Your Portfolio with Robotics and AI

Future-Proof Your Portfolio with Robotics and AI

By Travis Briggs, CEO, ROBO Global

Robotics, automation, and artificial intelligence—or RAAI—is one of the most fascinating sectors today. After all, who doesn’t get excited when talking about real-life robots and how they are transforming how we live, work and play in our everyday lives? But for investors, RAAI is much more than just a fantastical, childlike look into the future of robots. Just as computers and the Internet created a digital revolution that has transformed nearly every aspect of our lives, RAAI is bringing about a robotics revolution that promises to be even larger and drive even greater change. That’s why, at a time when every investor is seeking ways to help mitigate market risk and help drive the potential for long-term returns, many are looking to robotics and AI to help future-proof their portfolios.

 

What makes RAAI particularly promising from an investor’s perspective is that its applications and technologies are fundamental to the growth of nearly every industry and every geography around the world. Here are just a few examples of how RAAI is transforming ‘business as usual’ while rewarding investors:

 

  • Cybersecurity (+45% in 12 months)

With the rise of the digital age has come a parallel rise in cybercrime—and a fast-growing need for cybersecurity. Today, companies specialize in a vast menu of applications and technologies that use AI to help battle cybercrime such as ransomware, fileless malware, and nation-state attacks. Facebook’s data breach is just the most recent in a long string of major, highly publicized breaches that put users’ personal information in the hands of cybercriminals and resulted in serious financial consequences for the companies that have been hit. Because preventing cyberattacks is a top priority for companies of every size, demand for security solutions is driving up stock prices across this growing sector.

 

  • Healthcare (+28% in 12 months)

Innovations in healthcare robotics have helped drive up and sustain stock prices and investor returns. While the numbers are certainly making investors happy, patients are clearly the biggest winners. Healthcare robotics are making it possible to identify, invent, investigate, and implement technologies that deliver the right treatment to the right patient at the right time—and at the right cost. The wheels are already in motion to use robotics to take patients from symptom to diagnosis to treatment in a single day. Today, a surgical robot can slice a tiny grape into four perfect quadrants, peel the grape to remove precisely 1/100th of a centimeter of skin, and leave the rest of the grape perfectly in tact. This level of sub-millimeter accuracy was unthinkable just a decade ago. Handheld, intelligent computers are being used to sense, compute and record a patient’s health status. At this rate of innovation, the benefits for patients and investors alike are expected to continue to increase.

 

  • Logistics Automation (+22% in 12 months)

Amazon continues to make headlines for its innovations on the warehouse floor, but it’s certainly not alone in its quest to automate logistics processes to help drive down costs and drive up service. Logistics automation has not only had a major impact on customer expectations, but it has also rewritten the list of winners and losers in the retail space. Retailers who are investing in solutions to automate and rethink logistics in the warehouse and across the supply chain are winning market share at a rapid pace. Because logistics automation is expected to dictate tomorrow’s market leaders, the demand for new solutions is on the rise, and the industry as a whole is continuing to push the boundaries of innovation.

 

RAAI is driving fundamental change in unexpected areas as well. Agricultural robots can now determine when an individual plant needs a specific nutrient, is fighting a disease, or is battling an infestation, and can then determine what action to take (such as adding a nutrient to the water for a single plant). They can even be taught how to pick and pack even the most delicate fruits and vegetables with less damage than a human worker. Japan’s robotic caretakers are now being used to support Japan’s overburdened healthcare workforce by helping to manage medical adherence, providing much-needed entertainment and companionship, leading exercise and rehabilitation programs, and more.

 

Artificial intelligence is using the recent flood of Big Data to fuel its own renaissance. Netflix uses AI-generated algorithms to deliver search results that are matched to each user’s viewing habits, driving up sales and saving the company billions of dollars in potential lost revenue. Google relies on AI to translate the massive amounts of data it collects from the posts, comments, and search queries of its more than 1 billion users. From entertainment to insurance to self-driving cars, AI and Big Data are playing a growing and vital role.

 

While many investors are aware of robotics and AI as a market sector, only those who are aware of how deeply these fundamental technologies extend into every area of our world understand the potential it presents from an investment perspective. That reach can’t be overstated. For investors, that makes investing in RAAI an attractive strategy to capitalize on the potential for growth while helping to manage risk and provide attractive, risk-adjusted returns. The result: a portfolio that is truly future-proof by taking advantage of all the future has to offer.

private banking
Banking

How the changing world of financial services is affecting private banking

How deeper and broader relationships can help private banking to thrive in the changing world of financial services

Alex Cheatle, Ten Lifestyle Group, CEO

Private banking in the modern financial services world must continue to engage with its customers by giving them a unique, human experience. But in the information age what does that look like? How do banks make sure they don’t become commoditised in the eyes of their clients? How do they build human relationships as powerful as those created by the great private bankers of the past?

First of all, recognising that customers are not a collection of product buying decisions; not just the person who buys credit cards, invests in the stock market and has a mortgage is crucial. They are individuals that do not relate to their financial services on a product by product basis, nor do they relate to their bank on a product by product basis, unless the relationship is already commoditised. Rather, the uniqueness of each customer means that banks can take a holistic approach, wider than financial services alone, as to how they view and how they treat their clients and their propositions.

Building trust in the information age

In the debate around the state of private banking in the modern world of financial services, some seem to be foreseeing the decline of personalised private banking as we know it. However, in reality, the modern era provides excellent opportunities for private banking that it often shied away from in the past. When many private banks’ unique selling point was secrecy their ability to be wide-ranging about helping their clients was a practical impossibility, given that this made the client relationship with the bank more public and porous. Now, that this has changed, and secrecy is less central to the proposition for most banks, financial organisations are able to offer a wider range of services to their customers that they would have in the past.

One of the main advantages private banks enjoyed was the consistent and immediate human connection, created when the traditional private banker would engage with the client and their family on a personal basis. This created a recognisable connection for clients to their bank and the brand as individuals. Today, when information about banking and investment products and transactional services are just a tap away, people can end up talking to their private banker less and less. The challenge for banks is to find a way to maintain the personalised touch that was previously provided by regular and direct interaction. This can be done in ways that keeps the client interested, and that creates a new way for them to talk to and about their bank, and for their bank to build a trusted relationship with them.

As CEO of the leading lifestyle concierge service that works with HSBC, Coutts and several other leading private banks around the world, I have seen the extraordinary impact that offering non-financial services, both digitally and high-touch, can have on the commercials of private banks and wealth managers.

Being able to be more than just a bank and adding value to client’s lives in the moments that matter most to them creates a deeper emotional engagement that builds the advocacy and the trust that drives the most important commercial metrics from assets under management to client acquisition and retention – and even helps manage difficult ’next generation’ challenges. 

How do you take banking out of the bank and into a social, non-financial setting?

As humans we don’t tend to talk a great deal about our financial services. Most of us can’t remember when anyone they know asked about mortgages or wanted to discuss who their investment advisor was – it’s just not what we do. What we do talk about are our social events with family and friends.  This is where private banking can make headway and create vital personal relationships and advocacy.

Put simply, if I take my friends out for dinner at a restaurant for their birthday and it is a restaurant notoriously difficult to get a table at, my friends will ask me how I got it. Or, if I am able to get tickets for my daughter and her friends to see a concert, and the tickets are being sold at astronomical prices, but I can get them at face value, their parents will ask how I did it. In response, I will say it was thanks to the service offered to me by my bank.  This creates advocacy amongst my peers, friends and family. 

By creating a relationship where the bank knows me well enough to give me this kind of benefit, these services give me invaluable personal and social credit. As a client, I feel happy that I have been listened to by my bank, my trust in them grows because they have been able to get me exactly what I was asking for and I feel proud for being able to provide and share these experiences with my family, friends and colleagues. So, subconsciously I will be advocating for and creating a deeper bond with my bank.

In this way the bank is able to create a trusting relationship with its clients and the client is happy to advocate for the quality of the bank. It has also been shown that a bank that is able to organise a client’s private and social life becomes more trusted in the financial realm too. This leads to growth in assets under management, higher advocacy for the bank and an increase in client retention for the bank, even through the generations.

Forging emotional bonds through to the next generation

 A well-known challenge for private banking in the modern world of financial services is the next generation wealth transfer. This is obviously not a new phenomenon. The next generation have often seen the previous private banker or wealth manager as traditionally Mum or Dad’s bank. Typically, a relationship will pass on to the next generation who have never felt the individual advisor was their banker, there was no emotional connection to them or to the bank and they felt under invested personally in the relationship. By using the information that has been collected about lifestyle services and non-financial benefits provided to the next generations in the family, banks are able to understand the next generation better. The next generation can also be invited to use the banks lifestyle service before they become the main financial decision maker. This builds an emotional connection to the brand, which leads to the next generation being much more likely to stay with the bank.

Though the modern world of financial services is changing for private banking the opportunities are there to be taken advantage of. By using a holistic approach banks can maintain the human and emotional relationship that has always been vital. And, with the modern era of personalised banking and information sharing there is even more opportunity to find out about the next generation and build the brand through them.

For further information about Ten Lifestyle Group Plc, please go to: https://www.tengroup.com/.

financial terms
Finance

Learning the lingo

Learning the lingo: understanding financial terms

A study by the Organisation for Economic Cooperation and Development (OECD), has revealed that only 38% of adults understand know what is meant by the term ‘inflation’. This has led to True Potential Investor creating this useful jargon buster to help us get to grips with the key terms and improve our financial understanding:

Capital
Simply put, capital is another word used for any initial funds that are invested.

Bonds
Companies who need to raise funds to meet a set goal can choose to issue corporate bonds that investors can then buy. The money raised from the investment is held for an agreed number of years. At the end — also known as bond maturity — the investor receives the money they invested plus their guaranteed interest which was agreed at the start.
The government also offers government bonds or ‘gilts’ which work in a similar way to corporate bonds and are used to fund borrowing.

Capital gains tax
This is the tax that is paid on profit that is made on certain types of investment — your ‘capital gain’. You may not need to pay capital gains tax — it depends on the amount of profit you make and whether you use the profit to buy new shares. More information can be found on the GOV.UK website.

Diversification
The process of investing across multiple areas and not just focusing on one is called diversification. For example, you can diversify your investment across a range of investment types — such as shares or bonds, for example — as well as between industries, currencies and countries.
Diversification of your investments could help you to manage the risk and reduces the impact of market uncertainty.

FTSE
The Financial Times Stock Exchange (FTSE) is used to monitor how companies or indices trading on the London Stock Exchange are performing. A number of lists are available, with each showing the fluctuations in share prices over time.

ISA
Individual Savings Accounts — or ISAs — offer a tax-free or tax-efficient option in which to save. There are two main types of ISAs: cash ISAs and stocks and shares ISAs.
• Cash ISAs — like a typical savings account, cash ISAs do not require you to pay tax on any interest that is generated.
• Stocks & shares ISAs — with a stocks and shares ISA, the money is invested with the aim of growing the fund over time. You do not pay tax on dividends.

Inflation
This term describes the amount of money in which goods and services increases over a timeframe. It is measured as an annual percentage change and can impact interest rates and share prices.

Pensions
Pensions are set up to help you put money aside for your latter years. The money you place in the pension fund is invested with the aim of growing it by the time you retire.

There are three main types of pensions:

• Workplace pensions — this type of pension is arranged through your employer. Usually, you’ll contribute an amount each month, with your employer also contributing and the government contributing tax relief too.

Personal pensions — a pension you arrange yourself, which you can contribute to whenever you want.

• State pensions — a state pension is the amount you receive from the government once you reach State Pension age. Details on how much this is and eligibility can be found at the GOV.UK website.

Stocks & shares
Investors can buy stocks in a company. However, these stocks can be broken down into a number of shares, which can also be purchased by investors. Because of this similarity, the two terms are often interchangeable.

The aim with stocks and shares is to sell them on for a greater price than you originally paid. Usually, stock and shareholders receive a proportion of the company’s profits on an annual or bi-annual basis in the form of dividends.

Yield
This term describes the performance of your investment both now and in the future. For example, if you received £5 in interest from £100 placed in a Cash ISA, your total yield would be 5% which is equal to £5.