Global Insurance & Risk Management Awards 2022

7. Best Regulatory Compliance Services Provider - Middle East Based in Hyderabad, India, Acess Meditech is a technology specialist in the insurance space. Combining digitalisation, core analytics, and artificial intelligence, the company delivers best-in-class technology to insurers across sectors including medical, motor, property, travel, marine, and life insurance. Syed explains, “Insurance technologies should be the partner that the industry can count on. We pride ourselves on our integrity and commitment. We stand by what we say and what we do and we’re passionate about our industry. We are a team of insurance industry experts, so we understand market challenges. This enables us to provide innovative and robust user-friendly solutions so that our clients can position themselves as market leaders.” The Acess Meditech portfolio features two distinct ERP products, LIMRA, for general insurance, and TOSHFA for medical insurance. The platforms handle day-to-day operations such as rating, underwriting, policy administration, billing, claims, approvals, and renewals. Further features include B2B and B2C compatibility, regulatory compliance, mobile applications, robotic process automation (RPA), AI chatbot, and management dashboard. Differentiating itself from its competitors in areas such as ease-of-use, omnichannel support, and speed to market of updates, Acess Meditech has carved out a niche in the competitive and highly regulated Middle East market. By enabling clients to reinvent their operational processes to capitalise on investment, the company stands out from the rest. Syed tells us, “We aim to stay ahead of the competition by predicting trends and through regular evaluation of the service we provide. We understand that the needs of our clients are evolving. By being proactive, consistent, and reliable we aim to exceed their expectations.” With its quick turnaround for updating existing solutions and launching new products, Acess Meditech attracts new customers and retains its customer base. By applying principles of improved customer satisfaction and increased efficiency, background processes are in a constant state of evolution through a system of process streamlining and task automation. We ask Syed to tell us about some of the company’s most recent initiatives. He says, “We carry out regular market research related to technological advancements and insurance industry standards. This helps us to understand which improvements to target. At the moment, we’re investing in R&D to stay up-to-date with the latest technologies and trends in the industry such as embedding artificial intelligence for predictive analytics and machine learning to assist with decisionmaking processes.” Looking to the future, Acess Meditech has big plans. By adding more products to its portfolio the company will be targeting new sectors such as banking and telecommunications. And, with sights set on expansion, Acess Meditech will be presenting its market-ready regulatory-compliant products to European and US markets. By identifying and developing products ahead of market trends, Acess Meditech is sure to be leading the way in ERP technology for years to come. Contact: Syed Aijazuddin Company: Acess Meditech Private Limited Web Address: www.acessmeditech.com Acess Meditech has been enabling clients across the world to access cutting-edge insurance IT solutions for over 16 years. The company provides enterprise resource planning software (ERP) solutions to its clients, either in-house or by means of cloud technology. We chat with Acess Meditech CEO and Founder, Syed Aijazuddin about staying ahead of the curve in this fastmoving industry. 7

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