Wealth & Finance International - January 2017

Wealth & Finance International 24 Large Enough to Count, Small Enough to Care lan Insurance Brokers aim to be recognised as the UK’s #1 commercial motor insurance brokerage by raising standards of professionalism and customer satisfaction across the market. Their outstanding levels of customer service, forward thinking approach to technology and expert claims manage- ment have helped them to win multiple awards, which Ryan Georgiades, Managing Director of Plan, is incredibly proud of. “Each client of Plan is treated with the level of care and personal attention that can be expected from an award winning family business. All client feedback is independently gathered and made public by the global review company Feefo; which ensures total transparency. Each year since registering with Feefo, we have been awarded their gold trusted merchant rating with over 96% positive feedback, as we do not rest on our laurels and always strive to improve our service. Ryan believes that the commercial motor market should be preparing for significant disruption within the next five to ten years, owing to the emergence of autonomous vehicles. “We have always been forward thinking and have embraced new tech- nology. Our strengths in digital marketing and social media have helped us to keep marketing costs down, meaning capital can be invested in developing our own back office software which helps us to streamline processes and improve the customer experience. Plan is establishing itself as a thought leader within the commercial motor industry by pro- viding expert opinion and advice in areas of regulation. “Plan is a well-established and robust business with great potential for further growth, and we never prioritise short term gain over long term stability. As a family business, we ensure relationships are developed, maintained and truly valued; our motto is ‘large enough to count, small enough to care’. We place a great emphasis on our brand as it is the heart of our business, a promise of what people can expect from our company. Our 70 strong team share in our vision and our desire to achieve excellence. “We place a huge emphasis on training and developing our team. Everyone is given the necessary skills and the knowledge to perform to their best ability. There is also a clear career path for everyone, so that each person sees potential progress and remains passionate about improving.” Company: Plan Insurance Brokers Name: Ryan Georgiades, Managing Director Email: [email protected] Web Address: www.planinsurance.co.uk Address: Orion House, 854 Brighton Road, Purley, Surrey, CR8 2BH Telephone: 0333 003 0615 Plan Insurance Brokers, winner of the Best Commercial Motor Insurance Provider – UK award, is a market leading commercial motor insurance brokerage who arrange high quality cover and provide streamlined insurance solutions to commercial motorists. Their client base includes individual business owners as well as large fleets, all of whom benefit from the independent advice of Plan Insurance Brokers which is based on over 25 years of expertise. P FI160014