Wealth & Finance Finance Awards 2015

www.wealthandfinance-intl.com 55 Mortgage Advice Bureau Recognised Leader in Mortgage Broker Services - UK Mortgage Advice Bureau is the UK’s leading mortgage intermediary consumer brand and national mortgage and pro- tection network with in the region of 800 advisers. Peter Brodnicki from the firm provides us with an exciting overview of the firm’s distinctive approach to their work. Company: Mortgage Advice Bureau Name: Peter Brodnicki Web address: www.mortgageadvicebureau.com Address: Capital House, Pride Place, Derby. DE24 8QR Telephone: 0800 085 0118 Mortgage Advice Bureau (MAB) operates a growing number of mort- gage shops across the UK, as well as regional telephone advice centres both of which provide independent advice and arranging approximately £8bn worth of mortgages per annum. The MAB approach is about building a business to 100% mirror customer behaviour, and deliver a bespoke service to customers and different introducers. We are big believers in building a strong and trust- ed consumer brand in a sector dominated by trading styles and lacking major consumer brands. In order to achieve this we apply our forward thinking approach and embrace change and invest significantly in technology to enhance the customer, adviser, and introducer experience. In order to remain at the top of our industry, we are constantly identifying sectors we can specialise in and ensure that we build bespoke technology and invest in training and technology in this area, ensuring that we are fully prepared before we enter any market. We have a very forward thinking management team and over the years MAB has built a reputation for innovation and challenging convention. Our customers decide our direction of travelling and right now being at the cutting edge of new developments is more important than ever be- fore, which is why we take great pride in being ready for any eventuality. As we move into 2016 the outlook is positive and the New Year is predicted to bring a number of exciting opportunities. There is a lack of good advisers as mortgage lending steadily increases, and the challenge is to handle volumes whilst maintaining/ improving quality. In order to capitalise on these new opportunities we are developing a more specialist approach for professional landlords, and the business may make some more strategic investments over the next 12 months to access new markets and improve our presence in others. Investment in the MAB brand will also be a priority as we see this becoming an increasingly bigger differentiator in a post Mortgage Market Review (MMR) world.