FinTech Awards 2023 Wealth & Finance 40. Best Business Insurance & Employee Benefits Marketplace (USA): CoverEase Founded by insurance expert, Shawn Edgington, CoverEase revolutionises the often laborious task of comparing and purchasing business insurance and employee benefit products. The previously painstaking process of finding and comparing quotes was often so longwinded, it could take weeks of ‘back and forth’ question and answer sessions to get even one solid quote. With a proven track record and over 35 years in the insurance industry, CoverEase combines insurance expertise with state-of-theart technology to offer its clients a streamlined and reliable service. Reimagining the process from the ground up, the team at CoverEase offers a lightning-fast, value-packed, customer-driven experience from start to finish. Shawn tells us, “Unlike many digital insurance platforms, we understand that our expert human touch is the most important aspect of our offer. CoverEase has expert and dedicated service, audit, sales, and support teams that always pick up the phone and speak with our customers. We make sure we answer emails within a few hours and we never send client calls through a ‘round robin’ call center hosted outside of the United States.” Current offerings at CoverEase include workers’ compensation, cyber liability insurance, business owners and property insurance, group health dental and vision insurance, as well as life insurance. Shawn explains, “Our goal is to offer the most coverage at the best price. Most of the time it’s not black and white, the cheapest quote isn’t always the best fit. There are many layers of coverage and conditions to peel back and analyse before a decision is made. That’s what the team at CoverEase excels at. “For example, our powerful technology allows business owners to compare up to nine workers’ compensation quotes from the top insurers in the country. It provides complete transparency related to pricing and coverage which allows our customers to pick a brand and an offer that’s right for them. CoverEase is a choice model. Business owners need choices, advice, and consultation to be confident they’re making the right decision. We know that one insurance company is not going to offer the most coverage at the best price all the time. There are many factors that go into pricing an account.” Staying on the cutting edge of technology is important to the company, as is making the customer journey as smooth as possible. With AI completing the client underwriting process in 3 minutes or less, CoverEase takes time to review pricing and coverage of every quote with their clients to help them make the best choice. When asked about the internal culture at CoverEase, Shawn explains, “We’re very focused on the customer experience, teamwork, and the Golden Rule (to treat everyone as you wish to be treated yourself). No Based in Livermore, California, InsurTech company CoverEase enables business owners to compare and purchase the business insurance and employee benefits they need. The company offers its products direct to consumers as well as providing its channel partners with an embeddable quoting and purchasing platform. We chatted with CoverEase CEO, Shawn Edgington, to find out more. matter which department our staff works in, they are fully invested in these 3 key principles. We’re all experienced professionals who are ready to answer our clients’ questions with a smile.” Looking to the future, CoverEase plans to bring on-board additional carriers for workers’ compensation and commercial package offerings. The company also has plans to expand its employee benefits offerings via its channel partnerships and to form new strategic partnerships. Contact: Kim Nelson, Head of Corporate Communication Company: CoverEase Web Address: www.coverease.com
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