Women in Wealth Awards 2016 26 Most Client Focused Realtor - San Diego County Founded in 1976, Sotheby’s International Realty brand is a unique, luxury network of brokerage agencies, offering a wide collection of luxury homes, estates and properties for sale throughout the world. Bonnie Seaton has been with the company since September 2013, and has committed herself to delivering continuous excellence throughout her career. Bonnie’s career in Real Estate began in 1996, when she joined RE/MAX Associates. Since this time, she has happily worked with a range of home buyers and sellers, including first time buyers, move-up buyers, investors and veterans; she is dedicated to helping people find the perfect home for their needs and preferences. She is based at the firm’s La Mesa office, which serves the surrounding communities with properties from the smallest cottages to the luxury homes of Del Cerro, and the large and sprawling estate properties of Blossom Valley in the eastern foothills. This allows Bonnie to cover an incredibly large area, including Alpine, El Cajon, Jamul, La Mesa, Lakeside, Mt. Helix, Santee and surrounding areas. Bonnie feels very honored to have been awarded the ‘Five Star Professional Award’ every year since 2012, which recognizes that she has been achieving excellence in outstanding customer service, an award which is solely based on consumer satisfaction surveys. She is known as hard-working, energetic, honest, detail-oriented, and recognizes that good communication is fundamental in every successful transaction. “I have found that the number one complaint people have about their realtors is that they do not communicate effectively. I have always gone the extra mile to communicate with my clients, as it is such a key area of my business. If you don’t communicate well with your clients, you are bound to have problems. They must always know what is going on, whether good or bad, so that they feel included in the process and are not getting confused. My clients know that if they have any questions, I do not want them to sit and stress about it alone, I want them to call me and let me take care of it for them. “A key factor in my success has been the fact that I am very hands on. No matter how busy I am, my clients get the full service package from me at all times, and I want them to feel like they are number one; because to me they are, each and every one of them. I respect them and all of their needs, and understand that the process of buying and selling property can be a very stressful experience.” It is easy to see from customer testimonials just how much Bonnie’s clients value the level of service they receive from her: WW160019 Company: Pacific Sotheby’s International Realty Name: Bonnie Seaton Email:
[email protected] Web address: www.BonnieSeaton.com Address: 8310 La Mesa Blvd., La Mesa, Ca. 91942 • “She was my eyes and ears on the ground as I was in Alabama for most of the experience.” • “We highly recommend her services as a top-notch, no-nonsense Realtor.” • “All of our business was cordial, friendly and it mattered not whether we were face to face or 2,400 miles away.” • “We’ve never dealt with a more professional realtor. That’s why we have worked with Bonnie on 4 real estate transactions.” • “Bonnie knows how to close a sale. I couldn’t have been more pleased. We got more than asking price and closed the deal in a very short time.” • “Thanks for a wonderful sales experience and you now have a customer for life!” Bonnie does not rest on her laurels when it comes to continuous growth and education in order to maintain her high standards; she has earned, and maintains current industry designations such as Senior Real Estate Specialist (SRES), Graduate Realtor Institute (GRS), and Certified Distressed Property Expert (CDPE). When asked about her life outside of work, Bonnie told us about how much she enjoys volunteering for good causes. “I volunteer at various events throughout the year, ranging from working with children, and preparing backpacks for them, to working a weekend event for homeless veterans. This yearly event sees homeless veterans and their families invited for a weekend where they can receive medical help and necessities, as well as being able to have fun with their families. This year has been the first year I have volunteered at this event, but I found it so rewarding that I will definitely be returning in the future.” Looking to the future in a professional sense, Bonnie is excited to have the opportunity to continue improving every day. “I want to be able to help as many people as possible, and grow my business as best as I can. I am going to continue working hard, to be there for my clients, and to keep my clients number one.” One thing is certain for the future; Bonnie will continue delivering excellence to the clients that choose to work with her.